Project Coordinator

2 days ago

California, United States Thompson Pipe Group Full time
Thompson Pipe Group is looking for Inside Sales Scheduled Shift: Monday - Friday, 7:00 a.m. - 4:00 p.m. What We Offer Top-tier Medical, Dental, and Vision Benefits Benefits eligibility 1st of the month following 30 days of employment Safety Shirts after 90 Day Introductory period Safety prescription eye wear program Safety work wear subsidy after 90 day introductory period Bonus Programs Life and Supplement Life Company Matched 401K Retirement Plan Paid Holidays Fun Events Training and Development Employee Discounts Career Opportunity Who We Are Thompson Pipe Group is a privately held family business of engineers, contractors, and manufacturers based in Rialto, California. From the humble beginnings, we built a family of products to meet the needs of all kinds of infrastructure. Each generation of products is better than the previous. Thompson Pipe Group is now the largest and most diverse drainage, sanitary, pressure and trench-less pipe provider, with manufacturing locations across the country and serving not just the US but all North America. Please visit our website at www.thompsonpipegroup.com Overview: Thompson Pipe Group is looking for a Project Coordinator who is an experienced and well-organized individual that will provide the necessary support to the Sales team, acting as a key interface with the team. The successful candidate will become the point of reference for the Sales team and customers alike, by keeping schedules and providing feedback, documentation, and information. The goal is to facilitate the sales teams activities to maximize their performance and the solid and long-lasting development of the Company. Essential Functions: Assist sales team with quoting projects and tracking project status. Coordinate sales team by maintaining an ERP system entering master orders, updating orders/returns for revised orders. Assist sales team with data storing, tracking, and sorting in a customer relationship management (CRM) software application, ACT Produce CRM reports as needed. Coordinate the sales team by gathering the required documents for projects. Assisting when need to check lay sheets and submittals with engineering. Coordinating delivery / required schedules with Sales, Production, and Dispatch. Handle the submittal processing of all orders with accuracy and timeliness. Answer customer and sales-related telephone calls. Act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. Inform clients of unforeseen delays or problems. Respond to complaints from customers and give after-sales support when requested. Assist in the preparation and organizing of promotional material or events as needed. Monitor the teams progress, identify shortcomings, and propose improvements. Communicate relevant information. Additional responsibilities may be assigned to meet business needs. Requirements: Strong computer skills (MS Office, CRM); ERP experience a plus. Proficient in data entry/keyboard skills. Excellent verbal and written communication skills. Proficiency in English; bilingual in Spanish a plus. Well-organized and responsible with an aptitude in problem-solving. Confident at troubleshooting. Ability to anticipate and solve practical problems or resolve issues; reason, calculate figures and amounts; collect, interpret, and/or analyze complex data and information, and draw valid conclusions. Able to interpret procedures and policies; and meet schedules in a dynamic and sometimes demanding work environment. A team player with a high level of dedication. Additional responsibilities may be assigned to meet business needs. Required Education and experience: High school diploma or equivalent. Minimum of 2 years of proven experience in customer service, sales, or other relevant administrative positions. Work Environment While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment can be loud. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit for long periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move products and supplies, up to 40 pounds. Position Type/Expected Hours of Work This is a full-time, Non-exempt position. Days and office hours of work are Monday through Friday, 7:00 a.m. to 4:00 p.m. OT will be required as needed. Travel No travel required Must pass pre-employment physical and alcohol/drug testing Have a valid drivers license EOE/AA M/F/Vet/Disability J-18808-Ljbffr

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