MAC Desktop Support Specialist
7 days ago
Ensure you read the information regarding this opportunity thoroughly before making an application.
Location: Bowie, MD (hybrid, 3 days onsite a week)
Duration: Contract to hire
Compensation: $30.00-$35.00
Work Requirements: USC
Summary
Our client seeks a MAC Specialist (User Support, Analyst) with MacOS support experience. This position offers a great opportunity to be part of a high-performance team responsible for supporting a full complement of customer-centric desktop support services.
This position currently requires a hybrid schedule, with 3 days on[1]site. Schedule is subject to change based on company/contract requirements.
Responsibilities
· Identify, troubleshoot, and resolve hardware and software problems.
· Provide exceptional customer service both in the office and using remote tools such as Bomgar, Cisco Jabber, Microsoft Teams and Zoom.
· Utilizing Service Now to log, track, and document incidents to ensure customer problems are resolved.
· Respond to escalated tickets, provide solutions for reported customer problems, and prioritize and manage the ticket queue.
· Work independently on day-to-day operations.
· Facilitate repairs and maintenance of laptops, desktops, printers, AV equipment and other equipment as required.
· Install, configure, and maintain Apple peripherals and other end-user equipment such as iPhones and iPads.
· Support in-office walk-ups and remote assistance while providing quality customer service.
· Run diagnostic tests to isolate system problems, assist with troubleshooting and resolving issues.
Required Qualifications
· Four (4) or more years' experience in the role of an IT Desktop technician supporting a Mac desktop/laptop environment.
· Strong knowledge of Bomgar or equivalent tool for providing remote support is required.
· Must be able to lift 30 pounds.
Desired Qualifications
· Effective communication skills both oral and written.
Education
Associate degree or equivalent experience
Clearance
Must have a Public Trust or be clearable for one
Our benefits package includes: Comprehensive medical benefits
Competitive pay
401(k) retirement plan
...and much more
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities
-
Supportive Care Specialist
1 week ago
Bowie, Maryland, United States Second Family Inc Full timeJob OverviewThis role plays a vital part in the lives of individuals with developmental disabilities, providing compassionate care and support in daily activities. The ideal candidate will be patient, empathetic, and dedicated to enhancing the quality of life for those they assist.About the RoleWe are seeking a Supportive Care Specialist to join our team at...
-
Entry Level Client Support Specialist
2 months ago
Bowie, United States Serene Marketing Inc. Full timeCompany Overview: Serene Marketing Inc. is an expanding local start-up specializing in residential sales and customer enrollment services. Our mission is to provide exceptional solutions to homeowners while delivering top-notch customer experiences. As we continue to grow, we are seeking an enthusiastic and motivated Entry Level Client Support Specialist to...
-
Jamf Admin
6 days ago
Bowie, United States INSPYR Solutions Full timeTitle: Jamf Admin Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. Location: Bowie, MD Duration: Contract to Hire Compensation: $45.00 - $56.00/hr Work Requirements: USC, GC or Authorized to work in US Summary Responsible for systems administrative duties and tier three support for Apple...
-
Jamf Admin
7 days ago
Bowie, United States INSPYR Solutions Full timeTitle: Jamf AdminCheck you match the skill requirements for this role, as well as associated experience, then apply with your CV below.Location: Bowie, MDDuration: Contract to HireCompensation: $45.00 - $56.00/hr Work Requirements: USC, GC or Authorized to work in USSummaryResponsible for systems administrative duties and tier three support for Apple MacOS...
-
Jamf Admin
5 days ago
Bowie, United States INSPYR Solutions Full timeTitle: Jamf Admin Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. Location: Bowie, MD Duration: Contract to Hire Compensation: $45.00 - $56.00/hr Work Requirements: USC, GC or Authorized to work in US Summary Responsible for systems administrative duties and tier three support for Apple...
-
Support Specialist
1 week ago
Bowie, Maryland, United States The Arc of Prince George's County Full timeAbout The Arc of Prince George's CountyThe Arc of Prince George's County has been providing support services to people with intellectual and developmental disabilities since 1952.We serve more than 600 individuals with disabilities, focusing on community living, family and personal supports, employment services, and day programs.Job OverviewThis Support...
-
Dietary Support Specialist
1 week ago
Bowie, Maryland, United States Pyramid Healthcare Inc Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Dietary Support Specialist to join our team at Pyramid Healthcare Inc. As a key member of our inpatient dietary department, you will play a vital role in ensuring the smooth operation of our food service.Job Responsibilities:Assist with all dietary functions as directed in accordance with...
-
Physical Therapist Assistant
4 weeks ago
Bowie, United States HealthCare Support Full timePhysical Therapist Assistant HealthCare Support is actively seeking aPhysical Therapist Assistant for a 13 - weeks contract located in Bowie, Maryland. Benefits of this Physical Therapist Assistant with HealthCare Support: Immediate enrollment in Health Insurance Dental Insurance Life Insurance Employee Assistance Program (EAP) Access to open investment...
-
Administrative Support Specialist
1 week ago
Bowie, Maryland, United States Northwell Health Full timeWe are seeking an experienced Administrative Support Specialist to join our team at Northwell Health. As an Administrative Support Specialist - Epic Training Coordinator, you will play a critical role in supporting the success of our Epic Trainers and ensuring seamless training experiences for our employees.About the RoleThis is a temporary opportunity that...
-
Clinical Support Specialist
4 days ago
Bowie, Maryland, United States United Surgical Partners Full timeNYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its...
-
Executive Support Specialist
5 days ago
Bowie, Maryland, United States Prince George's Community Federal Credit Union Full timeCompany OverviewPrince George's Community Federal Credit Union is a financial institution that serves the community with professionalism and integrity. We are seeking an experienced Administrative Assistant to provide high-level administrative support to our President/CEO and other Executive Staff.This is a full-time position, requiring the ideal candidate...
-
Clinical Care Specialist
1 week ago
Bowie, Maryland, United States County of Prince George's Maryland Full timeWe are seeking a dedicated and compassionate Clinical Care Specialist to join our team at the County of Prince George's Maryland.About UsThe County of Prince George's Maryland provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies. Our goal is to serve the County's residents with essential...
-
Seasonal Support Driver
2 weeks ago
BOWIE, United States United Parcel Service Full timeSHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...
-
Painter Specialist
3 weeks ago
Bowie, Maryland, United States Collington Full timeJob Title: Painter SpecialistJob Summary: Collington, a Kendal Affiliate, is a Life Plan Community offering an active lifestyle for independent living and person-centered continuing care. We seek a skilled Painter Specialist to join our facilities team. The ideal candidate will have experience in painting and maintenance, with a focus on preventative...
-
Care Manager
1 week ago
Bowie, Maryland, United States Sunrise Senior Living Full time**Job Title:** Care Manager - Medication SpecialistAbout Us:Sunrise Senior Living is a leading provider of senior living communities, dedicated to delivering high-quality care and services to seniors. With over 30 years of experience, we have established ourselves as a trusted name in the industry.Role Overview:We are seeking an experienced Care Manager -...
-
Employment Specialist
1 week ago
Bowie, United States Community Options Full timeDescription Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. This dynamic nationwide non-profit organization is seeking a Full Time Employment Specialist to work in our Bowie, MD location. The Employment Specialist is responsible for training individuals with intellectual and...
-
Graduate Student Support Specialist
1 week ago
Bowie, Maryland, United States Bowie State University Full timeJob OverviewWe are seeking a highly motivated and detail-oriented Graduate Program Assistant to join our team at Bowie State University. This role will provide administrative support for the graduate program, faculty, and students, ensuring a seamless experience throughout their academic journey.About the JobSalary: $50,000 - $60,000 per annum, depending on...
-
Asset Protection Specialist
2 months ago
Bowie, United States Home Depot Full timeHome Depot - JobID: 1CCA14D3F63A418FBE2830CA8ED99358 [Loss Prevention / Security] As an Asset Protection Specialist at Home Depot, you'll: Prevent financial loss caused by theft and fraud; Support safety and environmental program compliance in your assigned store/multiple stores; Identify incidents of theft and fraud, review CCTV and exception reports,...
-
Asset Protection Specialist
2 weeks ago
Bowie, United States Home Depot Full timeHome Depot - JobID: 1CCA14D3F63A418FBE2830CA8ED99358 [Loss Prevention / Security] As an Asset Protection Specialist at Home Depot, you'll: Prevent financial loss caused by theft and fraud; Support safety and environmental program compliance in your assigned store/multiple stores; Identify incidents of theft and fraud, review CCTV and exception reports,...
-
Graduate Student Support Specialist
7 days ago
Bowie, Maryland, United States Bowie State University Full time**About the JobBowie State University seeks an experienced Graduate Program Assistant to provide administrative support for graduate students. As a key member of our team, you will serve as the primary point of contact for prospective and current graduate students, offering consultation, advisement, and support throughout their time at the university.Key...