Housekeeping Supervisor

4 weeks ago

Philadelphia, United States AccorHotel Full time

You are at the heart of the hotel
As a Housekeeping Supervisor you will assist in the successful leadership of the Housekeeping Department taking ownership of all cleanliness of the guest rooms and the whole hotel ensuring that our guests are provided with clean comfortable spaces and being a part of creating a memorable experience for each of them.

Housekeeping Supervisor AM/Flexible

Whats in it for you:

  • Unlimited career development opportunities both nationally and internationally.   The sky is your limit
     
  • Make your mark by being part of a high performing team which supports and inspires you to reach your highest potential
  • Give back through our Corporate Social Responsibility activities and local community based philanthropy.


What you will be doing:

  • As the Housekeeping Supervisor to the largest department within the hotel you will provide leadership and guidance to a diverse group of colleagues with varying personalities while building engagement and a sense of value for the team members.

  • In addition to daily quality inspections you will exercise good judgment and a strong intuition to anticipate the needs of the guest as well as the cleanliness of the hotels public and heart of house areas.

  • Provide feedback to the team and assist in the development of your team members skills. Use your leadership to ensure your team is set up to successfully and seamlessly create a desirable experience for our guests

  • Collaborate with comanagers and assist where needed; this role may call for you to wear many hats both on the floor and assisting with office duties paperwork and attending interdepartmental meetings. 

  • Monitor quality and guest satisfaction scores. Develop and implement procedures and practices will support your team and positively impact the guest experience.


Qualifications :

Your experience and skills include:

  • Excellent communication organizational and problem solving skills that allow you to lead and coach your team effectively.

  • An ability to work under pressure while maintaining a sense of poise and professionalism. It is crucial that this is also the tone you set for/expect from your team members leading by example is imperative in establishing a successful department  

  • A cando positive attitude that enables empowers and inspires others.

  • An ability to naturally engage with guests and show empathy; have genuine care and concern for both the wellbeing of our guests and fellow team members.

  • A desire to learn and grow and a fast paced challenging exciting environment


Remote Work :

No


Employment Type :

Fulltime

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