Crisis Services Supervisor

Description Join Our Expanding Crisis Services Team We're thrilled to announce an extraordinary opportunity to join our Crisis Services team at the DuPage County Health Department As a valued member of our team, you'll be empowered to make a profound impact on your community. Our agency is dedicated to delivering exceptional services and support to our community, proudly holding: Joint Commission Gold Seal of Approval (1996) Public Health Accreditation Board (PHAB) accreditation (2014) By joining our Crisis Services team, you'll become an integral part of a renowned organization that prioritizes community wellbeing and exceptional care. Are you ready to embark on a rewarding journey, making a tangible difference in the lives of those who need it most? About Crisis Services Located in the state-of-the-art building on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click Crisis Services to learn more about our program. The Crisis Recovery Center The Crisis Recovery Center (CRC) is the critical next step in DuPage County Health Department's decades-long journey to build the infrastructure needed to support a best-in-class behavioral health system and ensures all DuPage County residents will have "someone to call, someone to respond, and somewhere to go" when experiencing a mental health or substance use crisis. The CRC will help residents de-escalate, stabilize, and connect to community resources catered to their individual mental health and substance use treatment needs. The building design and operations will ensure individuals and their families feel welcome, respected, and secure throughout every step of their care. The CRC serves as an alternative to hospital emergency departments and simplifies access to crisis care for all individuals, families, and first responders. Please go to the Crisis Recovery Center page on the DCHD Website for additional information. Job Details This full-time position is scheduled to work Monday - Friday, 8:00 am - 4:00 pm. This position requires flexibility in hours to accommodate varying staff schedules. The role includes on-call responsibilities that rotate weekly among the team of Crisis Supervisors. Education Requirements and Salary Ranges - Master's degreed candidates current licensure as a Licensed Clinical Social Worker or Licensed Clinical Professional Counselor, Licensed Marriage & Family Therapist or a Licensed Clinical Psychologist will be considered; Supervisory experience required -The hiring range for this position is $70,895 to $81,595, depending on experience. Benefits Galore - Comprehensive training program (and we pay you for it) Full DuPage County benefit package, including: - 12 paid holidays - 3 weeks of paid leave (Vacation and Personal Days) - 12 weeks of Paid Parental Leave - Paid sick time - Health insurance - Pension-eligible position for a secure retirement - Eligibility for Federal Student Loan Forgiveness Program - Tuition reimbursement and certification reimbursement Responsibilities As a Crisis Services Supervisor, you will: - Supervise the work of on call crisis staff, including crisis services counselors, engagement specialists, and crisis services techs. - Manage the student internship process for crisis services -Coordinate training for new hires; develop training schedules - Provide training and coaching to staff working in crisis services - Provide support and consultation to staff regarding unique or complex client situations - Collaborate with other professionals to support integrated care for clients served through crisis programs - Serve as consultant to service providers in the community and ensure community knowledge and access to crisis services - Monitor and analyze program outcomes and implement quality control processes - Participate in emergency response activities as assigned - Review charts and documentation for accuracy and compliance - Work with a team of supervisors and assists in any necessary coverage to other Crisis services activities Requirements - Master's degree in Psychology, Social Work, or related field - Current licensure as a Licensed Clinical Social Worker or Licensed Clinical Professional Counselor, Licensed Marriage & Family Therapist, or a Licensed Clinical Psychologist - 5+ years of experience working with chronically mentally ill populations - 3+ years of supervisory experience - Equivalent combination of training and experience Supplemental Information Equal Opportunity Employer DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Salary $70,895.00 - $81,595.00 Annually Job Type Full Time (40.0 hours per week) Service Unit Behavioral Health Services Department Emergency Services