Front Desk Associate

15 hours ago


Washington, United States AC Hotel Washington DC Full time
Wage: $19.57/hour

Nationally: $13.00 - $16.00

*Rate depends upon state/market*

OTO Development is pleased to announce a wonderful opportunity for a Front Desk Associate.

What will you be doing most days?
  • Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay
  • Work proficiently on the hotel's electronic reservation system, as well as, other computer programs to ensure a seamless workflow
  • Handle all financial matters - including credit card and cash transactions - securely, accurately, and with the utmost integrity
  • Anticipate guests' needs and go out of your way to maximize the guest experience
  • Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests

What are the requirements for this position?
  • You love working with people and will go above and beyond for each guests' needs
  • You work well with others and enjoying working and being part of a team
  • You have excellent oral, written, and interpersonal communication skills
  • You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests

Physical Requirements for this Position

This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Travel Requirements

This position would require little to no travel outside the property and surrounding area.

About OTO

OTO Development (OTO) is one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team

OTO provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Position: Front Desk Associate

Department: Property

Hourly

Position Reports to: General ManagerLearn More

  • Washington, Washington, D.C., United States The Susan Horak Group Full time

    Job Title: Front Desk Sales AssociateThe Susan Horak Group RE/MAX Boone Realty is seeking a motivated and detail-oriented Front Desk Sales Associate to join their team. This is a full-time position that requires working every other weekend, Friday – Sunday, with 12-hour shifts on Saturday and Sunday.About the JobThe Front Desk Sales Associate is...

  • Front Desk Agent

    2 months ago


    Washington, United States Concord Hospitality Full time

    Description Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If...

  • Front Desk Supervisor

    6 months ago


    Washington, United States Canopy by Hilton Full time

    Description We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our...

  • Front Desk Supervisor

    1 month ago


    Washington, United States Sonesta International Hotels Full time

    Job Description Summary The Front Desk Supervisor is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The main focus of the role is the training, supervising, and scheduling of the front desk team. This role also assists the Front...

  • Front Desk Supervisor

    24 hours ago


    Washington, United States Aimbridge Hospitality Full time

    Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: At least 2 to 3 years of...

  • Front Desk Supervisor

    2 months ago


    Washington, United States Sonesta International Hotels Full time

    Job Description Summary The Front Desk Supervisor is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The main focus of the role is the training, supervising, and scheduling of the front desk team. This role also assists the Front...

  • Front Desk Supervisor

    1 month ago


    Washington, United States Rosewood Hotels and Resorts Full time

    Front Desk Supervisor General Information Country/Region: United States of America Province/City: Washington, DC Location: Rosewood Washington D.C. Department: Rooms - Front Office Job Type: Full-time Permanent Job Description Competitive Benefits: - Free Parking (if available) - Medical, Dental, Vision Benefits - Competitive Pay Rates - 401k...


  • Washington, United States Sterile Services Co Full time

    Job Summary: The Night Auditor role at Sterile Services Co is a critical position that requires attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment. As a Night Auditor, you will be responsible for ensuring the accuracy of financial transactions, handling guest requests and resolving issues...


  • Washington, Washington, D.C., United States The Excalibur Group Full time

    We are seeking a highly skilled Front Desk Associate to join our team at the Excalibur Group in Washington, DC.About The JobThis is a unique opportunity to provide care and support for vulnerable populations in shelters throughout the district.ResponsibilitiesWelcome guests to the Office of Migrant Services Reception and Respite center, ensuring completion...


  • Port Washington, United States Concord Hospitality Full time

    Description We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests...

  • Front Desk Agent

    5 months ago


    Washington, United States Omni Hotels Full time

    Location: Shoreham Hotel Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls. Associates can enjoy and be rewarded by...

  • Front Desk Agent

    8 months ago


    Washington, United States Crestline Hotels & Resorts Full time

    The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. Front Desk, Agent


  • Washington, United States Orangetheory Full time

    Join our team as a Sales Associate and become an integral part of our front-of-house operation! In this role, you'll be the face of Orangetheory, ensuring every member and guest has an exceptional experience.Key responsibilities include:Welcoming members and guests with a smile and a warm helloWorking at the front desk, handling phone calls, and responding...

  • Front Desk Supervisor

    5 months ago


    Washington, United States Hilton Garden Inn M Street DC Full time

    Overview: Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform...


  • Washington, DC, United States PCRK Group Full time

    PCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Mason, OH PCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and retail sales. We’re looking for...

  • Front Desk Agent

    4 weeks ago


    Washington, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Yours Truly [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...


  • Washington, United States Sage Restaurant Group Full time

    Front Desk Supervisor - Washington, District Of Columbia Sage Hospitality Group is looking to hire a Front Desk Supervisor to join us overseeing the Westin Washington City Center! A modern, luxury hotel in the heart of our nation’s history, The Westin Washington, D.C. City Center is a dynamic hotel in one of the world’s most iconic destinations: downtown...


  • Washington, United States Sage Restaurant Group Full time

    Front Desk Supervisor Washington , District Of Columbia Apply Now Sage Hospitality Group is looking to hire an Front Desk Supervisor to join us overseeing the Westin Washington City Center! A modern, luxury hotel in the heart of our nation’s history, The Westin Washington, D.C. City Center is a dynamic hotel in one of the world’s most iconic...


  • Washington, United States Crescent Services Full time

    Key ResponsibilitiesWe are seeking a highly skilled Front Desk Supervisor to join our team at Crescent Services. As a key member of our operations team, you will be responsible for managing the Front Desk, supervising staff, and driving revenue growth.About the RoleThis is a fantastic opportunity for an experienced hospitality professional to take on a...


  • Washington, United States HYATT Hotels Full time

    Job DescriptionWe are seeking a highly skilled Front Desk Supervisor to join our team at HYATT Hotels. This role is responsible for providing exceptional guest service, leading a team of front desk staff, and ensuring seamless check-in and check-out experiences for our guests.Key Responsibilities:Provide top-notch customer service to all guests.Check guests...