Principal Technical Program Manager

Principal Technical Program ManagerIf you're passionate about delivering awesome enterprise-level outcomes at a scale that helps transform the lives of our customers, come join the Fintech PMO as a Principal Technical Program Manager. The Fintech PMO exists to accelerate the technology and product outcomes of the Fintech organization and across the ecosystem by improving and enabling world-class strategy, execution, and delivery. We drive for accountability and clarity while ensuring execution excellence, and empowering cross-functional teams to scale and organize for speed.ResponsibilitiesPortfolio + Partner with the Portfolio Leadership Team to unblock/guide program teams' delivery + Ability to manage the breadth and depth of the program portfolio + Identify and/or simplify program level processes enabling the org to operate smoothly + Demonstrate strong executive level communications skills driving transparency across program portfolio to Senior Leadership + Quickly come up to speed and scale the payments portfolio and deliverables independently + Understand the technology landscape and connect the dots across various programs within the portfolio to simplify the 'why/what/how' + Effectively identify and manage dependencies across the program + Manage risks, issues, and escalations specific to international market complexities, such as compliance challenges and infrastructure constraints.Program + Develop a program structure and drive a program operating cadence + Drive creation of execution plans across all phases of planning, development, and production readiness and launch + Ability to define and implement program frameworks ensuring operational rigor across the program enabling teams to deliver with ease + Strong ability to kickoff programs and establish close partnerships with core stakeholders + Collaborate with leaders in product management, engineering, and other groups to achieve program goals + Manage dependencies at scale through structure and right sized processes + Quickly and effectively resolve the critical issues and risks. Clearly communicate actionable solutions, striking an effective balance between stakeholder needs and technical limitations + Ability to influence stakeholders at all levels leading to quick decisions + Communicate results and progress clearly and in actionable form across the organization and at all levels; includes program status, risks, dependencies and change control + Thrive in establishing order and clarity amongst ambiguity and chaos inherent in rapid international expansion.General + Builds trust amongst teams + Be a strategic thinker and effective communicator + Be a results-oriented strong team player with the ability to anchor stakeholders to primary objectives and outcomes. + Collaborate effectively to resolve conflicts and influence others to achieve desired results + Ability to scale across large scale portfolios in a boundaryless manner + Anticipate, recognize, and work through resistance or setbacks independently + Ability to leverage AI efficiently in daily program activitiesQualificationsStrong program management experience with 10+ years experience, or the equivalent in the industry + Demonstrated ability to work in a matrix environment and ability to influence leaders and build strong partnerships across organizations in delivering the best outcome of complex programs + Outstanding communication skills appropriate for executive-level audiences including goals of program and other relevant success criteria + Highly capable in stakeholder management and strong capability to build strong relationships + Demonstrated ability to collaborate with engineering teams on complex technology programs in an agile environment + Result oriented team player with excellent balance of people, organizational, and technical skills to execute and deliver outcomes + Thrive in establishing order and clarity amongst ambiguity and chaos + Anticipate, recognize, and work through resistance or setbacks independently + Background in Fintech is a plus