Sr. Systems Engineer, Backup

12 hours ago

Germantown, United States Smart It People Full time
Sr. Systems Engineer, Backup & Recovery - Germantown, MD (Hybrid) Full-time opportunity Location: Germantown, MD (Hybrid) SMART IT People has a full-time opportunity for a Sr. Systems Engineer, Backup & Recovery for our client located in Germantown, MD. Must be able to work onsite in a hybrid role and be eligible to obtain and maintain a DoD clearance. No visa sponsorship is available. Required Skills 5 years of industry-based experience with data protection technologies and/or Disaster Recovery software: Veeam Backup & Recovery, Commvault, Carbonite, Zerto, Avamar, etc. 5 years of industry-based experience in storage, network, and/or cloud-based technologies. Good understanding of virtualization technologies: VMware ESX(i), Microsoft Hyper-V. Deep understanding of the relationship between RTO and RPO and how to overlay our Technology & Services to accommodate our customers requirements. Familiarity with access control models and network security. Basic understanding of IPv4 & IPv6, routing, switching, gateway, subnets. Familiar with Protocols such as NFS, CIFS as well as Fibre Channel & iSCSI. Experience working with monitoring tools and SaaS applications. Experience in data life-cycle management with IT audit requirements. Certifications within the Backup and/or Recovery technologies (e.g., VMCE, VMCA, ZCP). Advanced use of engineering level tasks with Linux operating systems (e.g., RedHat, CentOS, Ubuntu, and SUSE). Excellent oral and written communication skills to convey plans, exercises, and activities. Ability to prioritize and organize effectively, including working on multiple projects simultaneously. Competent in leading discussions advising Sales on services, solutions & design. Ability to operate in a fast-paced, team-oriented, and collaborative environment with tight deadlines. Desired Skills Automation and scripting experience (e.g., Ansible, Powershell, Python) is a plus. 3 years of experience working in a Managed Services Provider is a plus. Responsibilities Participate in projects and daily activities that will create and develop new Disaster Recovery and Backup infrastructure architecture, critical organizational initiatives, and the implementation of core infrastructure systems. Possess a comprehensive understanding of IT infrastructure combined with the ability to execute technical solutions that meet the needs of our customers as well as our organization. Act as an escalation point within the Engineering team and provide Subject Matter Expertise on one or more core BaaS and/or DRaaS technologies supporting our Service offerings. Focus on superior customer service with high energy, professionalism, and welcoming characteristics. Provide clear and accurate customer communication(s) in a timely fashion regarding the status of their issue or concern. Responsible for development & execution of processes and control systems to ensure the consistent delivery of highly secure & available backup & recovery platforms. Complete assigned installs and implementation projects in a timely fashion. Develop Infrastructure documentation to accurately reflect the as-built information of the solution design and includes details of our Backup & Recovery environments. Provide clear & accurate communications to the participating Sales or project manager regarding assigned tasks to meet implementation deadlines and objectives. Develop, validate, and maintain our Infrastructure documentation. Participate in team on-call rotation including all-hands on deck situations. Active participation in customer pre-test planning meetings. Close coordination with other internal teams (Network, Mainframe, Power Systems, Hosting, Test Management, etc.) in preparation of events. Setup and teardown of infrastructures for customer Disaster Recovery exercises. Ability to work pre-scheduled alternate shifts to accommodate customer testing. Guide customers with technical best practices, product how-to, product updates, and/or educating customers to maximize their product value. Strong ability to work in a highly sensitive and confidential environment. Implement and manage Customer POCs to technical closure. Work closely with the Sales & Product departments to secure new partners. J-18808-Ljbffr

by Jobble

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