Customer Service Spec II

3 weeks ago

Fredericksburg, United States Ace Hardware Corporation Full time

Compensation Details:

$15.40 to $23.00 per hour

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

  • Weekly Pay
  • Paid Time Off Programs (incl. vacation, paid sick time, holiday pay). Newly hired full-time employees will receive a one-time pro-rated allocation of up to 24 hours of vacation in their first calendar year depending on the month of hire. Paid sick time in accordance with applicable state law. You will receive up to 9 holidays per year, depending on the month of hire.
  • Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents.
  • Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 9.6% of total eligible compensation
  • Dock to Driver Program: Ace will pay for your CDL License and Training to provide a career path transition to a Driver position
  • Long-term Career Opportunities: Many of our leaders started with Ace looking for a job, just like you, but found long-term career opportunities at our 15 Distribution Centers across the country and our Corporate Headquarters. Our company is growing, and we would love to have you grow with us
  • Tuition Reimbursement Program
  • Employee Recognition Program
  • Merchandise Discounts on Top Brands like Weber, Traeger, Yeti, Craftsman, DeWalt and thousands more
  • Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events.
  • Adoption cost reimbursement
  • Identity theft protection

* Benefits are provided in compliance with applicable policies.

Job Description:

Schedule: Monday through Friday 7:00am to 3:30pm

Customer Service Representative

You already know, Ace is a place for you to have a long term career you can be truly proud of, with competitive pay, unheard of financial incentive opportunities, and comprehensive benefits for you and your family.  Ace Hardware Distribution Centers are where team players collaborate to support amazing retailers be the most helpful hardware stores on the planet.  You currently serve a purpose and take pride in enabling independent store owners to compete and grow as they execute our ultimate goal; being Helpful within their communities. We currently have an opening in our Customer Service Department at our Fredericksburg, PA location.

Job Description: 

  • Researching/issuing debits and credits to Ace stores for returned goods and shortages/damage claims
  • Assisting retailers with order entry problems
  • Provide stock checks for Ace stores
  • Assist retailers either via email or phone
  • Maintain assigned store files

Requirements:

  • Previous customer service and data entry required
  • Good keyboard, math, 10-key experience and analytical skills a must
  • Must be able to communicate with Ace retailers to resolve issues in a fast-paced environment
  • Strong attention to detail
  • Must be capable of managing a fluctuating workload and meeting assigned goals
  • Strong phone skills
  • Previous SAP experience helpful

Our Amazing Team:

  • Participates in a safe work environment;
  • Demonstrates quality work performance;
  • Supports our Stores / Owners by meeting productivity goals;
  • Helps each other by maintaining good attendance;
  • Expands their warehouse knowledge by cross training in other departments; and
  • Demonstrates our Ace Values of Winning, Excellence, Love, Integrity, Gratitude, Humility, Teamwork.

Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:

Create Job Alert

We want to hear from you
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer
Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:

Create Job Alert

  • Customer Service Spec II

    3 weeks ago

    Fredericksburg, United States Ace Hardware Full time

    Compensation Details: $15.40 to $23.00 per hour Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our...

  • Customer Service Spec II

    3 weeks ago

    Fredericksburg, United States Ace Hardware Corporation Full time

    Compensation Details:$15.40 to $23.00 per hourWhy should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our...

  • Customer Service Spec II

    3 weeks ago

    Fredericksburg, United States Ace Hardware Corporation Full time

    Compensation Details:$15.40 to $23.00 per hourWhy should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our...

  • Customer Service Spec II

    3 weeks ago

    Fredericksburg, United States Ace Hardware Corporation Full time

    Compensation Details:$15.40 to $23.00 per hourWhy should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our...

  • Customer Service Spec II

    3 weeks ago

    Fredericksburg, United States Ace Hardware Corporation Full time

    Compensation Details:$15.40 to $23.00 per hourWhy should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our...

  • Customer Service Spec II

    3 weeks ago

    Fredericksburg, United States Ace Hardware Corporation Full time

    Compensation Details:$15.40 to $23.00 per hourWhy should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our...

  • Customer Service Spec II

    3 weeks ago

    Lebanon County (Fredericksburg), United States Ace Hardware Full time

    Compensation Details:$15.40 to $23.00 per hourWhy should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our...

  • Customer Service Spec II

    3 weeks ago

    Fredericksburg, PA, United States Ace Hardware Corporation Full time

    Compensation Details:$15.40 to $23.00 per hourWhy should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our...

  • Customer Service Spec II

    3 weeks ago

    Lebanon County (Fredericksburg), PA, United States Ace Hardware Full time

    Compensation Details:$15.40 to $23.00 per hourWhy should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our...

  • Office Associate II

    3 weeks ago

    Fredericksburg, United States Virginia Jobs Full time

    Hiring Range: $20,800 to $21,840 Full Time or Part Time: Part Time Additional Detail Job Title Administrative Support Specialist II Department: Department of Social Services Pay Grade: 206 Hourly Pay: $19-$21/per hour depending on experience/20 hours per week/ 11 a.m. - 3 p.m. Monday - Friday (except City holidays) FLSA Status: Non-Exempt The City of...

  • Registered Nurse

    6 days ago

    Fredericksburg, United States Mary Washington Healthcare Full time

    Start the day excited to make a difference…end the day knowing you did.  Come join our team.Job **Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.The Level II Competent Registered Nurse is clinically able to care for patients. The Level II MWHC nurse demonstrates the...

  • Registered Nurse

    5 days ago

    Fredericksburg, United States Mary Washington Healthcare Full time

    Start the day excited to make a difference…end the day knowing you did.  Come join our team.Job Summary:Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.The Level II Competent Registered Nurse is clinically able to care for patients. The Level II MWHC nurse...

  • Medical Assistant II

    2 days ago

    Fredericksburg, United States MSO-HCA South TX Physician Group Full time

    Description IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Medical Assistant II opening with MSO-HCA South TX Physician Group today and find out what it truly means to be a part of the HCA Healthcare team.BenefitsMSO-HCA South TX Physician Group, offers a total rewards package that...

  • Customer Service Representative

    4 days ago

    Fredericksburg, United States Bell & Evans Full time

    As a Customer Service Representative, your role will be to focus on providing excellent service though phone and email interactions with our customers and consumers. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Other duties may be ass Customer Service Representative, Customer Service, Representative, Manufacturing, Retail, Service

  • Customer Service Supervisor

    6 months ago

    Fredericksburg, United States Bell & Evans Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES: Leads Customer Service team by providing exceptional service with every customer and consumer interaction (phone, email, social media)  Oversees all inboxes for the customer service team Logs customer and consumer complaints for the QA and Production teams to investigate information Ensures accurate entry and...

  • Customer Service Representative

    4 weeks ago

    Fredericksburg, Virginia, United States Carroll Water Full time

    We are seeking a Customer Service Representative to join our team at Carroll Water Systems. As a Customer Service Representative, you will be responsible for representing our brand at events, trade shows, and other promotional activities. You will engage with potential customers and educate them on our products and services, creating a positive customer...

  • Customer Service Representative

    4 weeks ago

    Fredericksburg, Virginia, United States Carroll Water Full time

    About the Role:We are seeking a Customer Service Representative to join our team at Carroll Water. As a Customer Service Representative, you will be responsible for promoting our whole home water systems in our big box stores, engaging with potential customers, and educating them on our products and services.Key Responsibilities:Engage with potential...

  • Customer Service Representative

    3 months ago

    Fredericksburg, United States Geico - Government Employees Insurance Company Full time

    Customer Service Representative Fredericksburg, VA - Salary: $23.33 per hour / $47,009.95 annually. When you grow, GEICO grows. And if youre the kind of person who likes to solve problems and help others when they need it, you could be a perfect f Customer Service, Customer Service Representative, Representative, Retail, Insurance, Service

  • Customer Service Representative

    1 month ago

    Fredericksburg, Virginia, United States R&M Management Full time

    We are seeking a highly motivated and results-driven Customer Service Representative to join our team at R&M Management. As a Verizon FIOS Customer Service Associate, you will play a key role in driving business growth and customer satisfaction.Key Responsibilities:Provide exceptional customer service and support to clients and customersAssist in the...

  • Customer Service Representative

    2 months ago

    Fredericksburg, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are looking for a Customer Service Representative to join our client's growing team in Fredericksburg, Virginia. In this role, you will be primarily responsible for assisting customers in the call center, specifically those experiencing issues with credit cards. This position offers a long-term contract employment...