DIET CLERK

Diet Clerk, Food ServicesFull Time, 80 Hours Per Pay Period, Variable ShiftsWith more than 30 specialties from Cardiology and Neurosurgery to Orthopedics and Vascular care, Methodist Medical Center was one of the first hospitals in East Tennessee to offer cutting-edge treatments and technologies that benefit people with life-threatening aneurysms, severely damaged knee, hip and shoulder joints, sudden heart failure, and non-healing wounds.283 licensed beds25 ICU beds12 intermediate care beds38 emergency suites2 cath labs8 LDRP suitesOver 250 active and courtesy physiciansOver 800 employeesJob Objectives:To serve as the primary point of communication between patients, nursing staff, and others and Food Services department; and to accurately process meal requests as ordered, ensuring the patient's special diet needs are met.ResponsibilitiesPrepare meals in response to new diets, diet changes, tube feedings, or supplements for patient trays accurately; Refers meal requests and questions to the clinical dietitians when unable to process or answer accurately;Visits patients in their room or answers telephone appropriately utilizing the department's written format for taking patient meal orders, and utilizing customer service skills as established by MMC. Performs all clerical tasks correctly and attentively;Collects and maintains food preferences for patients and places meal orders; and contacts patients who have not placed meal orders.Prepares nourishments and supplements,Generates reports as needed.NON-ESSENTIAL FUNCTIONS: Other duties as assigned.HEALTH/SAFETY/COMPETENCE: Cannot pose a direct threat to health or safety of self or others. Must provide safe, efficient, competent care to customer or patient population. Must demonstrate competency of the functions described in the performance continuum and skills list.QualificationsEducation/Knowledge/Skills:A high school diploma or its equivalent is required, with course work to include English, mathematics and grammar. Must be able to read with comprehension, write legibly and perform simple arithmetic calculations. Must be familiar with general office practices such as accurate filing and effective general office machine usage, and must possess excellent telephone skills. Must be capable of performing repetitive clerical tasks on a continuous basis. Must show good judgment and reliability and be able to work without direct supervision.Experience:A minimum of six months' experience in a clerical position is preferred.Licensure/Certifications:None is required