Services Manager

3 weeks ago

Irvine, United States City of Irvine, CA Full time


Description


The City of Irvine seeks a collaborative and innovative leader to take a key management role in the development of Irvine‘s new, locally operated and world class public library system. The Library Services Manager* will serve as second in command to the City Librarian, building upon established community connections and provide organizational leadership to strategically support the development of a phenomenal municipal library operation.

If you are experienced in leading well-managed library systems and excited about the prospect of joining an organization that values people and community, the Library Services Manager could be an excellent opportunity for you


Your Impact

  • Manage day-to-day operations of the library system and assist in the management of overall library operations and planning as second in command to the City Librarian.

  • Assist in planning, organizing, and directing library services, ensuring they align with community needs and departmental goals.

  • Support the City Librarian in hiring and managing professional, technical, and clerical staff; assist in establishing performance standards and discipline, conducting evaluations, and providing training and development opportunities.

  • Aid in the preparation and administration of the library budget, monitor expenditures, and evaluate revenue projections; assist in resource allocation.

  • Act as a liaison between the library and community organizations; facilitate community participation and feedback regarding library services and programs.

  • Contribute to the development of short and long-range goals for library services, including assessing and recommending improvements to existing programs, services, and facilities.

  • Prepare and present reports and presentations for the City Council, Community Services Commission, and other stakeholders on library activities and initiatives.

  • Respond to complex citizen inquiries and complaints, providing resolution strategies in collaboration with the City Librarian.

  • Communicate with a high degree of professionalism and political acumen, when interfacing with City Council members, various Commission and committee members, personnel, attorneys, advocacy and support groups, consultants and customers.

  • Act on behalf of the City Librarian in their absence, representing the library at meetings and community events.

  • Find additional information in the Community Services Manager job description.

Minimum Qualifications

  • Bachelor‘s degree in public administration, library and information science, or related field.

  • Six years of progressively responsible experience in library or community services administration.

  • Any combination of education and experience that provides equivalent knowledge, skills, and abilities.

  • May require possession of or ability to obtain a valid California driver license.

Best Fit

  • An engaged leader who excels in team management and collaboration, fostering a positive and supportive work environment among diverse staff, including at least two years in supervisory roles.

  • A strategic manager with a demonstrated ability to plan the sequence of operations within the City‘s organizational framework and effectively oversee its execution.

  • An innovative problem-solver who embraces new ideas and approaches to improve library services and outreach efforts.

  • A manager with a strong commitment to exceptional customer service, able to engage with various stakeholders and understand their needs.

  • A detail-focused candidate with the ability to categorize information using established criteria to identify potential consequences and determine alternatives.

  • An individual with strong analytical and organizational skills and a proven ability to manage budgets and resources effectively.

  • An excellent communicator with demonstrated written and verbal communication skills, capable of presenting information clearly to diverse audiences.

  • A leader proficient in using library management software and technology.

  • Master‘s degree in Library and Information Science from an American Library Association-accredited program is highly desirable.

*The Library Services Manager is a working title for the Community Services Manager classification.

Your Team
Irvine is recognized as one of America‘s Best Places to Live, according to Money Magazine. The City of Irvine features an array of entertainment and recreational opportunities including exceptional parks, open space preservations, sport complexes, and master-planned communities.

Library Services will become a new division within the Community Services Department. To deliver programming and services along with award-winning events and experiences, the department is organized into six divisions: Community Parks and Outreach; Athletics, Aquatics, Arts, Great Park Operations & Attractions; Human Services; Events, Reservations and Program Services; Library Services; and the Irvine Animal Care Center. The department also includes a Business Services section that assists with budget and contract management.

The Process
The selection process will include an examination and a background investigation prior to appointment. This recruitment may establish an eligibility list to fill future positions in similar and/or lower classifications within the organization.

Equal Opportunity Employer
The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation.



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