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IT Operations Center Analyst

3 months ago

Chesterfield, United States Tandym Group Full time

A financial services company in Missouri is currently seeking a new IT Operations Center Analyst to join their team in a Remote capacity. In this role, the IT Operations Center Analyst will be re responsible for system monitoring & operations, capacity & performance monitoring & management, and supporting implementations, upgrades, and patching for all database environments.

About the Opportunity:

  • Assignment Length: 6 months
  • Shift: Nights (3rd shift)
  • Hours: 11pm to 8am (CST)

Responsibilities:

The IT Operations Center Analyst (Remote) will:

  • Translate functionality requests from business leaders and Senior Management into technology solutions
  • Make recommendations for system modifications to optimize performance and reduce user problems
  • Liaise with Developers, Application Support, Infrastructure, and Security teams
  • Interact with equipment vendors and service providers to stay updated on technologies
  • Monitor data center operations, backups, and nightly batch processes, addressing issues as they arise
  • Provide expert technical support over the phone
  • Manage technical domains, ensuring supportability and upgrade paths
  • Develop and document local policies and standards
  • Manage multiple projects simultaneously from start to finish
  • Lead problem resolution, providing clarified documentation for technical staff
  • Participate in rotational on-call responsibilities and occasional travel

Qualifications:

  • 2+ years of experience in an Information Technology and/or Datacenter Operations role/setting
  • Bachelor's Degree in Computer Science, Information Technology, and/or a related field
  • Experience with monitoring tools like Solarwinds or SCCM
  • Experience scheduling and managing backups
  • Familiarity with job scheduling and Workload automation software
  • Strong knowledge of SQL, including DML, DDL, and DCL commands
  • Intermediate knowledge of Windows Server
  • Basic Linux shell scripting knowledge
  • Basic understanding of MS Office, Active Directory, and Windows networking
  • General knowledge of computer hardware, software, and peripherals

Desirable:

  • Experience with MS SQL Power BI, PostgreSQL, NoSQL
  • Data Warehouse experience
  • Application Server experience with Oracle WebLogic, IBM Websphere, or Apache Tomcat