Customer Relations Representative
2 days ago
- Bonus based on performance
- Competitive salary
Position Overview
State Farm Insurance Agent located in South Sioux City, NE. is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
Requirements
- 0-5 years of experience is preferred but not required
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Proactive in problem solving
- Dedicated to customer service
- Experience in a variety of computer applications, particularly Windows
- Ability to work in a team environment
- Bilingual - Spanish preferred
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
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