Customer Success Specialist
4 weeks ago
Customer Success Specialist - First ShiftDo you have a great attitude and a willingness to proactively support customers? If this sounds like you, we have an immediate opening for a Customer Success Specialist. Your primary responsibilities include building and maintaining customer relationships by creating and tracking orders, anticipating problems, and providing creative solutions to exceed customer expectations in a fast-paced, multi-system environment. The hours will be Monday - Friday, 8:00 AM - 4:30 PM, with some overtime as needed. This hourly position will report to the Centralized Customer Success Team and the Warehouse Director.DUTIES AND ACCOUNTABILITIES:Deliver positive customer experience by focusing on excellence in communication, process, and compliance.Anticipate, identify, manage and proactively work to seek Lean Process solutions for potential problems.Review customer orders for accuracy to ensure information is accurate for billing and account requirements.Educate and collaborate with customers to utilize the Customer Portal to be able to access information on demand.Communicate client change needs promptly and effectively.Maintain a 'solutions-focused' approach with a proactive, high sense of urgency in all regards.Ensure order processing and shipping requirements and timelines are achieved.Demonstrate ability to work in and master multiple internal and customer systems.Occasionally attend and or participate in customer presentations when required.Assist sales and site staff when workload and opportunity allow.Perform other duties as assigned or requested by management.REQUIRED KNOWLEDGE, SKILLS, AND ABILITIESStrong computer skills utilizing Microsoft Excel, Word, Access, and Outlook.Excellent written and verbal communication skills.Positive and professional customer service-oriented attitude.Experience working with customers in a relationship-building environment detail and deadline-driven.Organized with the ability to prioritize multiple tasks to ensure completion.Independent starter with the ability to seek out improvements.Core values are essential to a safe, productive, and enjoyable working environment.Be a positive team player accepting of change.Bi-lingual speaking capabilities are a plus.Ability and willingness to travel less than 10%PREFERRED EDUCATION AND EXPERIENCETwo years' experience in a warehousing/distribution or E-commerce environment.High School Education.PHYSICAL CAPABILITIES AND REQUIREMENTSAbility to sit for extended periods.Ability to use hands and fingers for computer keyboarding, and answering phone calls.Ability to communicate via the telephone using speaking and hearing skills.COMPENSATION$25.00 per hourBENEFITS AND TOTAL REWARDSCompetitive wages, including shift premiums; weekly paychecks, and opportunities for advancement.Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans available.Company-paid Short/Long-term Disability, Life Insurance and Employee Assistance plans.Company-paid Time-Off (PTO), and Holiday Pay.Retirement 401(k) Plan with Discretionary Employer Match, and Profit Sharing.Referral Bonus, Wellness Programs, Clothing Allowance/Uniforms, Safety Shoe and Safety Glasses Reimbursement.
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Customer Success Specialist
6 days ago
Chicago, United States WellNecessities Holdings Full timeWellNecessities/VitalSleep is seeking a Customer Success Specialist to join our team!!Job DescriptionSleepNavigator is a fast-growing start-up software company searching for flexible go-getters who welcome the challenges of a growing business. We’re specifically looking for a customer success specialist who will roll up their sleeves and lead from the...
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Customer Success Specialist
3 weeks ago
Chicago Heights, United States WSI Standard Full timeCustomer Success Specialist - First ShiftDo you have a great attitude and a willingness to proactively support customers? If this sounds like you, we have an immediate opening for a Customer Success Specialist. Your primary responsibilities include building and maintaining customer relationships by creating and tracking orders, anticipating problems, and...
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Customer Success Specialist
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Chicago, IL, United States Talentoma Full timeJob Title: Remote Customer Success Specialist Hourly Pay: $5900 - $6800/month Summary: Join our dynamic team as a Customer Success Specialist, where your passion for client satisfaction will drive our customers to achieve their goals using our innovative products and services. If you thrive on building strong client relationships and have a proven track...
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Customer Success Specialist
1 day ago
Chicago, IL, United States Talentoma Full timeJob Title: Remote Customer Success Specialist Hourly Pay: $5900 - $6800/month Summary: Join our dynamic team as a Customer Success Specialist, where your passion for client satisfaction will drive our customers to achieve their goals using our innovative products and services. If you thrive on building strong client relationships and have a proven track...
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Customer Success Specialist
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Chicago, Illinois, United States Wolters Kluwer Full time $76,350 - $105,700 per yearWolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do...
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Customer Success Specialist
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Chicago, United States Bottomline Full timeWhy Choose Bottomline?Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If...
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Customer Success Specialist
1 week ago
Chicago, United States Vail Systems Full timeCustomer Success SpecialistGrow your career by helping companies create better conversations.Who You AreAt Prosodica, we believe every conversation tells a story worth understanding. Our AI-powered platform helps organizations make customer experiences more human. We are looking for someone who loves solving problems, building relationships, and helping...
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Senior Customer Success Management Specialist
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Chicago, United States Chicago Staffing Full timeSenior Customer Success Management SpecialistAt Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate thats welcoming, respectful, and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Global Services (BGS) Digital Services...
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Chicago, United States Boeing Full timeOverviewAt Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.The Boeing Global Services (BGS) Digital Services organization is currently looking for a...
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Chicago, United States Web3 Foundation Full timeA leading technology company in Chicago is seeking an Implementation Specialist. This role focuses on guiding customers through the onboarding process, managing expectations, and ensuring successful implementation of solutions. Ideal candidates should have project management experience, excellent communication skills, and familiarity with customer support...
