Inside Sales
4 weeks ago
#LI-RS1
Essential Duties and Responsibilities:
- Demonstrate a solid mechanical aptitude, including a thorough understanding of pump application, technical support, and troubleshooting
- Be comfortable working with various computer, email, and phone applications, and a willingness to learn our ERP system – Infor SXe, and our CRM – Tour de Force
- Process customer quotes, orders, and provide technical support for distributor and agency products
- Communicate effectively with customers, vendors, and internal employees regarding, but not limited to, pricing, order status, tracking information, order revisions, and technical support
- Accurately process purchase orders to various vendors to satisfy customer order requirements promptly
- Have a strong capacity for multi-tasking and organizational skills
- Exhibit strong written and verbal communication skills
- Willing to work in a fast-paced environment, display high levels of punctuality and dependability, and possess excellent attention to detail
- Be both a self-starter and a team player
- Work well with others
- Other projects and responsibilities assigned by the Branch Manager
- Ability to recognize different types of pumps and pump applications
- Basic understanding of hydraulic and pneumatic applications
- Previous inside sales or technical support experience in an industrial sales environment
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