Sr Field Software Engineer

4 weeks ago

New York, United States Qdrant Full time

Qdrant is a pioneering technology company specializing in the development of advanced Vector Search Engine solutions. Our mission is to empower businesses to unlock the full potential of highdimensional data through efficient and scalable vector similarity search technologies. By pushing the boundaries of whats possible in data search and retrieval we help our clients innovate and stay ahead in a datadriven world.

Tasks

We are looking for a highly skilled and customerfocused Field Software Engineer to join our dynamic team. In this role you will work closely with our clients to implement integrate and optimize the Qdrant Vector Database within their applications and systems. You will serve as a technical expert and trusted advisor ensuring that our clients achieve maximum value from our products.

  • Client Collaboration: Work directly with clients to understand their technical requirements business objectives and challenges.
  • Implementation & Integration: Assist clients in installing configuring and integrating Qdran Vector Database into their existing infrastructure.
  • Technical Support: Provide onsite and remote support to troubleshoot and resolve technical issues ensuring minimal disruption to client operations.
  • Product Demonstrations: Conduct demos and technical presentations to showcase product capabilities to potential and existing clients.
  • Training & Workshops: Develop and deliver training sessions and workshops to educate clients on product features best practices and new updates.
  • Feedback & Improvement: Gather client feedback and insights to contribute to product enhancements and inform the internal development roadmap.
  • CrossFunctional Collaboration: Work closely with Qdrants engineering product management and sales teams to align client needs with company offerings.
  • PreSales Support: Assist the sales team with technical expertise during the presales process including proposal development and technical assessments.
  • Documentation: Create and maintain technical documentation including integration guides FAQs and troubleshooting manuals.
Requirements
  • Proficiency in programming languages such as Python JS Java etc.
  • Strong understanding of search engine technologies vector search concepts and similarity algorithms.
  • Experience with search engines like Elastic Search Solr Open Search
  • Experience with machine learning frameworks and handling highdimensional data.
  • Familiarity with cloud platforms (AWS Azure GCP) and containerization technologies (Docker Kubernetes).
  • Excellent problemsolving and analytical abilities.
  • Strong communication and interpersonal skills.
  • Ability to explain complex technical concepts to both technical and nontechnical audiences.
  • Customeroriented mindset with a focus on building strong client relationships.
  • Selfmotivated with the ability to work independently and as part of a team.
Benefits
  • Opportunity to work with cuttingedge opensource technology.
  • Competitive salary and comprehensive benefits package.
  • Collaborative and dynamic work environment.
  • Opportunities for career growth and advancement.
  • A chance to be part of a rapidly growing company at the forefront of the vector database revolution.

This is full remote job position for candidates based in US or Europe.

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