Service Advisor

1 week ago

Austin, United States Lamb's Tire & Automotive Full time
Overview

Sun Auto Tire & Services operates multiple locations in the Central Texas area and is expanding We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses, and air conditioning.

COMPENSATION: COMPETITIVE PAY DEPENDING ON EXPERIENCE

The Sales and Service Advisor is responsible for selling and promoting all Sun Auto Tire & Services products and services by following the company's store standards and expectations.

Essential Roles and Responsibilities:
  • Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.
  • Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
  • Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
  • Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
  • Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
  • Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
  • Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
  • Track all new returns, core returns and warranty parts for individual customers
  • Other duties as assigned

Qualifications :
  • High School Diploma or equivalent
  • Prior experience as a Service Advisor is helpful, but not required
  • Professional appearance and proven ability to work in a process driven environment
  • Possess valid driver's license, or obtain a valid driver's license within 30 days of hire date
  • Ability to work a minimum of five days, including weekends

Benefits:
  • Competitive Bi-Weekly Pay
  • Tuition Reimbursement
  • Paid Vacation and Sick Time
  • 6 Paid Holidays
  • Medical, Dental and Vision Insurance (Effective 1 st of the Month after Hire)
  • Life Insurance (Company paid)
  • 401(k) Retirement Savings Plan with Company Match
  • Discounted Services on Personal and Immediate Family Vehicles
  • Opportunity for Advancement


Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

  • Tire Service Advisor

    22 hours ago

    Austin, Texas, United States Sun Auto Tire and Service Full time

    Tire Service Advisor Role SummaryEstimated Salary: $48,000 - $65,000 per yearIn this role, you will be working closely with our customers to identify their tire and automotive needs. You will provide expert advice and promote all relevant products and services, ensuring excellent customer satisfaction and loyalty.You will greet customers promptly and...

  • Service Advisor

    4 weeks ago

    austin, United States Insight Global Full time

    Support Specialist – Service AdvisorType: Contract to HireLocation: Austin, TXThe position will be expected to do these specific things:Work in Customer Service in the equivalent of a “service advisor” role, answering phones, taking walk up customers, initiating work orders for technicians, coordinating with technicians, closing work orders, tracking...

  • Service Advisor

    1 month ago

    austin, United States Insight Global Full time

    Support Specialist – Service AdvisorType: Contract to HireLocation: Austin, TXThe position will be expected to do these specific things:Work in Customer Service in the equivalent of a “service advisor” role, answering phones, taking walk up customers, initiating work orders for technicians, coordinating with technicians, closing work orders, tracking...

  • Service Advisor

    7 days ago

    Austin, United States Sun Auto Tire and Service Full time

    Lamb's Tire & Automotive operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses, and air...

  • Service Advisor

    1 week ago

    Austin, United States Lamb‘s Tire & Automotive Full time

    Overview Lamb‘s Tire & Automotive operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and...

  • Service Advisor

    1 week ago

    Austin, Texas, United States Holt Truck Centers of Texas LLC Full time

    Job Title: Service Advisor - Vehicle Maintenance SpecialistWe are seeking a highly skilled Service Advisor to join our team at Holt Truck Centers of Texas LLC in South Austin.

  • Service Advisor

    2 months ago

    Austin, United States Lamb's Tire & Automotive Full time

    Job DescriptionOverview: Lamb's Tire & Automotive operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and...

  • Service Advisor, Ridgepoint

    3 days ago

    Austin, Texas, United States Tesla Full time

    Job Summary:We are seeking a skilled Service Advisor to join our team at Ridgepoint. The ideal candidate will possess strong communication skills, attention to detail, and a willingness to learn emerging automotive technologies.Main Responsibilities:Provide exceptional customer service and technical supportAssess and document technical issues...

  • Service Advisor

    1 day ago

    Austin, United States Lamb's Tire & Automotive Full time

    Overview:Lamb's Tire & Automotive operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses,...

  • Service Advisor

    1 week ago

    Austin, United States Lamb's Tire & Automotive Full time

    Job Description Overview Sun Auto Tire & Services operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts,...

  • Service Advisor

    1 week ago

    Austin, United States Lamb's Tire & Automotive Full time

    Overview Sun Auto Tire & Services operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and...

  • Financial Advisor

    3 weeks ago

    austin, United States Prudential Financial Full time

    We are looking for Experienced Advisors to join our Team in Texas.You've built a successful practice and now you want more. At Prudential Advisors we want to help you grow your business and be a resource to you and your clients.Prudential will provide you with the tools, the products, and a platform to deliver an outstanding client experience. Together, we...

  • Financial Advisor

    3 weeks ago

    Austin, United States Prudential Financial Full time

    We are looking for Experienced Advisors to join our Team in Texas.You've built a successful practice and now you want more. At Prudential Advisors we want to help you grow your business and be a resource to you and your clients.Prudential will provide you with the tools, the products, and a platform to deliver an outstanding client experience. Together, we...

  • Financial Advisor

    3 weeks ago

    austin, United States Prudential Financial Full time

    We are looking for Experienced Advisors to join our Team in Texas.You've built a successful practice and now you want more. At Prudential Advisors we want to help you grow your business and be a resource to you and your clients.Prudential will provide you with the tools, the products, and a platform to deliver an outstanding client experience. Together, we...

  • Service Advisor

    1 day ago

    Austin, United States Lamb's Tire & Automotive Full time

    Overview:Sun Auto Tire & Services operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses,...

  • Financial Advisor

    3 weeks ago

    austin, United States Atria Wealth Solutions Full time

    Through its relationship with CUSO Financial Services, LP (CFS) University Federal Credit Union is seeking a Financial Advisor to join their team in the northern part of their Austin TX market.Job SummaryUnder direct supervision, the individual in this position is expected to provide members, non-members, and UFCU employees with financial and retirement...

  • Financial Advisor

    4 weeks ago

    austin, United States Atria Wealth Solutions Full time

    Through its relationship with CUSO Financial Services, LP (CFS) University Federal Credit Union is seeking a Financial Advisor to join their team in the northern part of their Austin TX market.Job SummaryUnder direct supervision, the individual in this position is expected to provide members, non-members, and UFCU employees with financial and retirement...

  • Service Advisor

    2 months ago

    Austin, United States Lamb's Tire & Automotive Full time

    Overview: Lamb's Tire & Automotive operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses,...

  • Financial Advisor

    2 months ago

    Austin, United States Atria Wealth Solutions Full time

    Through its relationship with CUSO Financial Services, LP (CFS) University Federal Credit Union is seeking a Financial Advisor to join their team in the northern part of their Austin TX market.Job SummaryUnder direct supervision, the individual in this position is expected to provide members, non-members, and UFCU employees with financial and retirement...

  • Parts Advisor

    1 week ago

    Austin, United States Tesla Full time

    At Tesla, our Parts Advisors play an important role in service operations, offering fundamental support to both Technicians and customers in our mission to accelerate the world's transition to sustainable energy. As a Parts Advisor, you will provide critical parts support to the service center; liaise with other departments, as well as focusing on the...