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Account Director, Client Partnership
4 weeks ago
The Account Director, Client Partnership is responsible for client success and growth across a group of clients. The AD is accountable for the overall partnership between Ansira and the clients in their portfolio, working closely with the Client Engagement team who are accountable for managing existing scope/account planning and delivery of the same portfolio of clients. This person brings together the right team of subject matter experts to drive account sales growth that expands our footprint and influences the client's strategy through knowledge, innovation, and thought leadership. A successful AD possesses strong leadership and creative problem-solving skills and identifies solutions that solve client challenges.What you will do:Accountable for managing a client portfolio that delivers $2M - $5M annuallyAccountable for identifying and managing the sales cycle for growth opportunities across owned accountsAccountable for achieving revenue goals for accountsResponsible for managing account forecasting, scoping/billing, and revenue recognition.Responsible for identifyingand converting growth opportunities aligned with revenue growth goalsStrong understanding of the client's business, their context within the industry and competitive position, and how Ansira's work has an impactUnderstand the capabilities of all agency departments in order to effectively lead the Ansira team to identify, pitch, and convert sales opportunitiesAccountable for ensuring the team working on their portfolio understand client goals in order to meet and exceed expectations and is a participant in internal and external ideation and brainstorming sessionsExhibits a strong understanding of delivery across Ansira's competency areas. Leverages this knowledge to build and fit into a client's digital transformation agendaHelp ensure the right team is in place to meet client account growth goalsCollaborates with Client Engagement in escalating red flags for current projects and ongoing work to Sr. Leadership and SMEs and developing the plan for resolution.Assists with gathering information for marketing proposals and other decks presented internally and externallyManage monthly billing procedures; communicate any budget variances to clients and close any gaps. Manage accounts receivable process for past due accountsThis role will be in office with the client Monday - Thursday. Will be allowed to work from home on Fridays. Background and Experience:Bachelor's or Advanced degree in Marketing or related field7+ years in an agency account management roleA "confident leader"; comfortable speaking from a position of knowledge with clients and industry leaders. Strong storytelling ability is fundamental for this roleExperience in consultative selling and/or delivering marketing solutions for enterprise brandsProven track record in cultivating senior client relationshipsTrack record of growing accounts and supporting new businessExcellent client-facing and presentation skillsStrong written and verbal communications skills, ability to demonstrate problem-solving skills, ability to multi-task, attention to detail, and organizedStrong Microsoft Office skills (Excel, Word, Outlook, PowerPoint, One Drive)Solid organizational skills, including multitasking and time-managementFast paced, multi-tasking, assertive, ability to switch gears quickly, adaptable nature required; Solution-oriented and resolution focusedAbility to interface with all levels of management, fellow team members, and all internal clients with a high degree of professionalism; strong written and verbal communication skills
