Head Of Operations

Department: Operations

Reports To: COO

Full Time – Exempt (Salary)

Location: Hybrid

Salary: $160,000

Company Description:

Revive offers technology solutions to help brands maximize inventory productivity via data-driven refurbishment services. We are creating circular & sustainable collections with brand partners by extending the life of every garment we touch. Revive’s focus on technology, innovation, and sustainability is changing how consumers and brands view the garments they buy and produce.

Director of Operations and Logistics:

We are seeking a Head of Operations to optimize and oversee our 3PL partnerships and refurbishment processes across multiple warehouse locations. This role will focus on improving throughput, managing external vendors, and driving cost efficiencies in the refurbishment process. As we plan for future expansion to the West Coast, the Operations Lead will play a pivotal role in scaling operations, ensuring goals are met, and continuously improving processes.

The ideal candidate will have experience working with 3PL warehouses, inventory management, and cost optimization, with the ability to manage relationships across multiple stations while ensuring the efficient refurbishment and resale of items. This is a great opportunity for someone who thrives in a fast-paced, startup environment, is scrappy, and can wear multiple hats.

This job description is intended to describe the general nature and level of work performed by the Head of Operations at Revive. It is not intended to include all duties, responsibilities, and qualifications. Duties, responsibilities, and activities may change at any time with or without notice.

Leadership and Management:

• Oversee and optimize the refurbishment process across different stations within 3PL warehouses located in NJ and ATL
• Manage vendor relationships, ensuring cost optimization, efficiency, and alignment with the company’s sustainability goals
• Regularly assess operational needs and develop strategies for warehouse and vendor efficiency improvements
• Set measurable goals for throughput, station capacity, and unit production in line with business objectives
• Work closely with external vendors to ensure adherence to SOPs and continuous improvement of the refurbishment process

Operations and Optimization:

• Drive capacity planning to manage inventory, units in process, and refurbishment timelines
• Develop and implement optimization strategies for both staffing and technical tools across the 3PL network
• Troubleshoot operational bottlenecks and drive solutions to ensure timely delivery of refurbished goods
• Collaborate with the leadership team to align operational strategies with business goals and ensure scalability

Strategic Planning:

• Lead operational initiatives for West Coast expansion, including building new vendor relationships and evaluating new warehouse locations
• Continuously evaluate operational tools and resources, recommending improvements or new investments to drive efficiency
• Stay in tune with industry trends, ensuring Revive remains at the forefront of inventory optimization and sustainable practices

Requirements:

• 5+ years of experience in logistics, operations, or vendor management, ideally in a startup or high-growth environment
• Strong experience working with 3PL warehouses and optimizing refurbishment processes
• Demonstrated success in managing external vendors and achieving cost and process efficiencies
• Ability to travel to NJ (weekly) and ATL (monthly)
• Scrappy and adaptable mindset, with a proven ability to work in a fast-paced, startup environment
• Experience with managing returns and refurbishment of items
• Knowledge of operational planning, warehouse throughput, and inventory management

Preferred Qualifications:

• Experience working at both startups and larger companies, balancing scrappiness with scalability
• Background in logistics or operations in fast-paced, high-growth environments
• Familiarity with sustainability practices within the fashion or retail sectors

You Will Love This Job Because:

• You will have the opportunity to shape and scale operations at a fast-growing, sustainability-driven startup
• You will work in a remote environment with flexible travel, giving you freedom and flexibility in your role
• You will directly influence the company‘s growth strategy, including its expansion to the West Coast
• You thrive in a collaborative, fast-paced environment where your contributions make a real impact
• You will play a key role in reducing fashion waste and driving the circular economy

What We Offer:

• Medical, Dental, and Vision coverage
• 401K plan
• Unlimited PTO

Position Type / Expected Hours of Work:

This is a full-time, exempt position, with typical work hours of 40 hours per week, Monday through Friday. Travel to NJ and ATL is required, with weekly travel to NJ in the first quarter and monthly travel to ATL.

Covid Vaccination Required

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