Solutions Architect

Job Summary: We are seeking aBilling Solutions Analyst/Architect. This role is responsible for designing and architecting innovative solutions to complex billing scenarios within a mobile billing ecosystem. The ideal candidate will have deep experience in mobile billing systems, particularly with Amdocs, and a strong understanding of how to translate business needs into effective technical solutions-without direct coding responsibilities. Key Responsibilities: Analyze and design solutions for unique billing scenarios (e.g., account handling after customer death, device return credit processing). Collaborate with cross-functional teams to understand business requirements and translate them into billing system solutions. Work closely with Amdocs CES and related systems to ensure seamless integration with mobile billing UI via APIs. Validate and troubleshoot edge cases using SQL queries to ensure data integrity and accurate billing. Serve as a subject matter expert on mobile billing processes and Amdocs capabilities. Ensure solutions are scalable, compliant, and aligned with business goals. Required Qualifications: Proven experience in mobile billing solutions, specifically with Amdocs platforms (e.g., CES). Familiarity with major telecom providers using Amdocs. Strong understanding of API integrations and how they connect front-end systems to billing platforms. Proficiency in SQL for data validation and troubleshooting. Excellent problem-solving skills and the ability to think creatively to resolve complex billing issues. Strong communication skills to articulate solutions to both technical and non-technical stakeholders. Preferred Qualifications: Experience working with mobile billing systems or similar environments. Background in telecom or mobile service providers. Understanding of customer lifecycle and billing event flows. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.