Teller Supervisor
1 week ago
We are now accepting applications for a Teller Supervisor (Client Service Associate Lead) to join the team located at our Aliante branch in Las Vegas, NV.
Essential Functions:
- Leadsthe daily activities of client service associates.
- Coachand counselbranch staff to improve customer service, sales and operational skills by providing on-the-job training.
- Helpdevelop action plans to meet individual and branch goals.
- Ensure the branch provides quality service while protecting against loss.
- Maintainadvanced knowledge of branch operations.
- If needed, supervise branch activities in the absence of, or in conjunction with branch management team.
- Expand client base through successful selling and coaching techniques including lending applications, cross-selling of bank services and products and assisting clients in every area of banking.
- If needed, be responsible for processing cash transactions and other customer service duties within the branch.
- Perform other duties as assigned.
Qualifications:
- 2+ years banking, cashiering, customer service, balancing, other related experience, or successful completion of company approved training.
- Advanced knowledge of cashiering, balancing, debits, credits, bank products and/or banking.
- Working knowledge of math.
- Must have solid balancing and customer service skills.
- Ability to cross-sell bank products based on clients needs.
- High School diploma or equivalent.
Benefits:
- Medical, Dental and Vision Insurance - START DAY ONE
- Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
- Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
- Paid Training, Paid Time Off (PTO) and 13 Paid Holidays, (includes Nevada Day & Family Day)
- 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
- Mental health benefits including coaching and therapy sessions
- Tuition Reimbursement for qualifying employees
- Employee Ambassador preferred banking products
Pay range (depending on experience): $21- $22/hour
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