Network Operations Analyst
1 week ago
Requisition ID# 161588
Job Category: Information Technology
Job Level: Individual Contributor
Business Unit: Information Technology
Work Type: Hybrid
Job Location: Fairfield
Department Overview
Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions.
Position Summary
Responds to network alerts and computing problems and works remotely to resolve them. Utilizes support from technical experts within the organization and third parties to resolve problems. Takes responsibility for handling incidents through completion or escalation. Finalizes the task according to company policies for incident management. Documents the problems encountered and techniques used to solve it for future reference.
PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. We would not anticipate that the individual hired into this role would land at or near the top half of the range described below, but the decision will be dependent on the facts and circumstances of each case.
A reasonable salary range is:
Bay Area Minimum: $118,000.00
Bay Area Maximum: $188,000.00
California Minimum: $112,000.00
California Maximum: $179,000.00
Job Responsibilities
- Mentors and provides guidance to less experienced colleagues.
- Creates and manage tracks incident tickets, change requests, work orders, service requests and assignments as directed.
- Report on trends, upcoming maintenance, update critical asset lists/contacts. Work with the LOBs to improve tag handoffs and create efficiencies
- Drives continuous process improvement and manages complex technology and data process improvements and projects.
- Provides expert level support in analyzing, diagnosing and resolving the most complex technical problems across all Support Areas.
- Proficiency in all jobs performed by the ENOC, including monitoring tools, incident identification, notifications, and resolutions
- Acts as escalation point for customer issue resolution.
- Approves and coordinates clearance releases, and supports escalated repair or restoration activities from escalated events.
- Work with tools and SME‘s to support upgrades and research faults
- Acts in lead capacity on technical conference bridges for outages as part of the outage management process related to change / maintenance events.
- Establishes a working environment that fosters engagement, continuous learning, innovation, open honest communication, critical thinking, creative problem solving, efficiency, accountability, collegiality and safety.
- Implements firmware/software upgrades for systems and devices under IT Operations Center accountability or as requested.
Qualifications
Minimum:
- Bachelors Degree in IT-Information Technology or job-related discipline or equivalent experience
- 8 years experience in telecommunication, internet, or network operation center environment
- CompTIA-Computing Technology Industry Association CompTIA A+ certification
- CCIE-Cisco Certified Internetwork Expert-Routing and Switching
Desired:
- Masters Degree in Engineering or job-related discipline or equivalent experience
- ^Works in 24 hours per day-7 days per week environment
- ^Works varied shift arrangements
- Ability to travel up to 5 percent of working time
- Experience in data analysis, job-related
- Experience in data center facility, 5 years
- Experience in monitoring network devices
- Experience with ticket management applications
- CCNA-Cisco Certified Network Associate certification
- ITIL-Information Technology Infrastructure Library Practitioner certification
- ~Project Management Institute (PMI) certification
#featuredjob
-
Network Operations Analyst
1 week ago
Fairfield, United States Enterprise Solutions Inc Full time $30 - $35*Title: Network Operations Analyst*Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.*Duration: Contract **Location: Fairfield, CA, 94533 (Onsite)**Rate Range: $30/Hr - $35/Hr **Joining: ASAP*This is the description.* This is the Incident/Event Management...
-
Network Operations Analyst
6 days ago
Fairfield, United States Swoon Full timeDuration: 2 years contractLocation: Onsite (Fairfield, CA 94533)Job ResponsibilitiesThis is the Incident/Event Management role which assists with repair or restoration procedures to network systems and applications that receive an event notification.Apply Run-book procedures or work instruction steps required for scheduling, monitoring & technical support...
-
Expert IT Network Operations Analyst
1 week ago
Fairfield, United States PG&E Full timeRequisition ID# 161588 Job Category: Information Technology Job Level: Individual Contributor Business Unit: Information Technology Work Type: Hybrid Job Location: Fairfield Department Overview Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality...
-
Expert IT Network Operations Analyst
4 days ago
FAIRFIELD, United States PG&E Corporation Full timeRequisition ID # 161588 Job Category: Information Technology Job Level: Individual ContributorBusiness Unit: Information TechnologyWork Type: HybridJob Location: Fairfield Department OverviewInformation Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality...
-
Expert IT Network Operations Analyst
4 days ago
Fairfield, United States PG&E Corporation Full timeRequisition ID # 161588 Job Category: Information Technology Job Level: Individual ContributorBusiness Unit: Information TechnologyWork Type: HybridJob Location: Fairfield Department OverviewInformation Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality...
-
Warehouse Operations Specialist
7 days ago
Fairfield, Ohio, United States Boundless Network Full timeAbout the RoleBoundless Network is seeking a detail-oriented Warehouse Associate to support our warehouse operations in Fairfield, OH.Key ResponsibilitiesPicking and Packing:Accurately pick products from designated locations as per order specifications.Pack items securely and efficiently, ensuring all packages are labeled correctly and meet shipping...
-
Network Technician
4 months ago
Fairfield, United States A-V Services, Inc. Full timeA-V Services Inc., a leading AV company with multiple fortune 100 contracts within the financial, pharmaceutical, and computing industry, is seeking a Network Technician. Must have great customer service with emphasis supporting the corporate work sector. Additionally, comprehensive audio video skills. The ideal candidate would have an Associates level...
-
Financial/Accounting Analyst CT
7 days ago
fairfield, United States Creative Financial Staffing Full timeFinancial/Accounting Analyst Join a Thriving Media CompanyA successful and innovative broadcast media company is seeking a Financial/Accounting Analyst to join their corporate team full-time. This is an excellent opportunity for someone ready to build a career as a financial leader, combining technical accounting expertise with the ability to translate...
-
Network and Systems Architect
4 days ago
Fairfield, Iowa, United States Martineau Recruiting Technology Full timeJob Overview: We are seeking an experienced Network and Systems Architect to join our IT Infrastructure team. As a key member of the team, you will design, deploy, and maintain hardware and software systems that support our business operations.This role offers a competitive salary of $150,000 - $200,000 per year, depending on qualifications and location. Our...
-
Senior Network Administrator
1 month ago
Fairfield, United States Avenu Insights & Analytics Full timeJob DescriptionJob DescriptionJob Summary:This is a Network Operations Position that requires the candidate to have practical working experience in field operations and In-depth understanding and knowledge of CISCO networking systems including LAN, WAN, firewalls, routers, switches Wi-Fi, and equipment installation. Geographically maintaining network...
-
Analyst II, Chemistry Laboratory
4 months ago
Fairfield, United States SGS Full timeJob Description The Analyst II, Chemistry Laboratory evaluates the chemical and physical properties of various organic and inorganic substances for consumer product testing purposes. Under general supervision conducts mostly routine and moderate complex sample analysis, preparation, extraction, and digestion with and without the use of instrumentation...
-
HRIS Analyst
2 months ago
Fairfield, United States WOTM - Partners Professional Full timeJob DescriptionJob DescriptionJob Title: HRIS Analyst (Paycom software is a must, will not train!)Location: Fairfield, CA 94534Contract Duration: 1-3 monthsSchedule: Onsite, M-F, 8 AM to 5 PMCompensation: $70,000 - $75,000 per year *open to negotiationsJob Description:We are seeking a detail-oriented HRIS Analyst with a strong background in Paycom software...
-
Technical Support Analyst
6 days ago
Fairfield, United States Sunrise Systems, Inc. Full timeJob Title: Technical SupportLocation: Fairfield, CADuration: 2 Years100% Onsite jobJob requirement:BA/BS in Information Technology or related field or equivalent work experience.Intermediate knowledge of network protocols, software applications, and operating support systems.Excellent phone skills (Managing Conference calls/Bridges)Windows 10, Microsoft...
-
fairfield, United States Creative Financial Staffing Full timeFinancial/Accounting Analyst Join a Thriving Media CompanyA successful and innovative broadcast media company is seeking a Financial/Accounting Analyst to join their corporate team full-time. This is an excellent opportunity for someone ready to build a career as a financial leader, combining technical accounting expertise with the ability to translate...
-
fairfield, United States Creative Financial Staffing Full timeFinancial/Accounting Analyst Join a Thriving Media CompanyA successful and innovative broadcast media company is seeking a Financial/Accounting Analyst to join their corporate team full-time. This is an excellent opportunity for someone ready to build a career as a financial leader, combining technical accounting expertise with the ability to translate...
-
Workday Analyst
1 month ago
Fairfield, United States Fairfield University Full timeJob Description:Workday AnalystBasic Function: The Workday Analyst provides technical and business process support to the subject matter experts using Workday [Student], researching and resolving business and process problems and recommending technical solutions to meet requirements.Position Description:The Workday Analyst serves as the day-to-day contact...
-
Programmer Analyst
1 week ago
Fairfield, United States Oxford Global Resources Full timeSummary: Accomplishes software requirements by developing and maintaining applications and databases. Project Details: Identify requirements by establishing personal rapport with potential and actual clients and with other persons in a position to understand service requirements Arrange project requirements in programming sequence by analyzing...
-
Excess & Surplus - Claims Analyst
2 months ago
Fairfield, United States Cincinnati Insurance Company, Inc. Full timeDescription: Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be...
-
Senior IT Operations Leader
1 week ago
Fairfield, California, United States Avenu Insights & Analytics Full timeJob OverviewThis senior role requires a highly experienced systems administrator to lead the daily operations of Solano County's infrastructure services. The ideal candidate will have extensive knowledge of network operating systems, Active Directory, and Azure cloud administration.The successful applicant will be responsible for managing day-to-day...
-
Fairfield, California, United States Fairfield University Full timeJob Description:Fairfield University seeks a skilled Broadcast Operations and Digital Strategy Leader to join its Athletics department. This role is responsible for managing and directing all Stags Sports Network broadcasts, including ESPN3/+ productions, Facebook live, and Sidearm Sports.Key Responsibilities:Manage on-air talent, freelance staff, interns,...
