Sales Representative

6 days ago

Honolulu, United States HMSA Full time


  2. Performance

    • Meet established marketing plan goals, and achieve annual sales revenue and membership growth objectives by effectively promoting and closing prospective sales opportunities.
    • Perform quick and efficient transaction fulfillment of telephone calls or email from prospective or current HMSA employer groups and members.
    • Proactively promote HMSA and USAble product options and meet established HMSA and USAble sales goals.
    • Protect HMSA‘s market share through the successful renewal and retention of assigned accounts.
    • Document all prospect inquiries, outcomes, and follow up on sales enrollment opportunities via the telephone or in writing.
    • Prepare proposals for new small group, new individual plans, Medicare plans, plan upgrades, and additions and modifications to existing plans.
    • Support phone inquiries for senior plan sales during annual enrollment period.
    • Meet goals, sales and retention quotas, and minimum activity standards.


  3. Relationships

    • Serve as the ‘face of HMSA‘ to provide HMSA products and servicing to our small business, individual plan, and Medicare plan customers.
    • Coordinate problem solving associated with group and member inquiries.
    • Manage internal and external customer relationships to ensure that employer/member product and servicing needs are identified and addressed.
    • Expand relationships with groups through the sale of new products.
    • All employees are assigned to health, and product fairs and public service events throughout the year, to represent HMSA at public events.


  4. Administrative

    • Maintain accurate records of all account activity and provide management with a weekly report on sales opportunities, proposals, jeopardy/lost accounts, sales activities, and servicing issues.


  5. Other Duties/Functions

    • Performs all other miscellaneous responsibilities and duties as assigned or directed.




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