Current jobs related to Senior Desktop Support Technician - Hilton Head Island - Galactic Minds INC
-
Senior Desktop Support Technician
1 month ago
Indian Head, United States Leidos Full timeDescription NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy...
-
Senior Desktop Support Technician
2 days ago
Indian Head, United States Leidos Full timeDescription NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy...
-
Senior Desktop Support Specialist
1 week ago
Indian Head, Maryland, United States Leidos Full timeJob SummaryLeidos is seeking a highly skilled Senior Desktop Support Technician to join our Field Services team. As a key member of our team, you will provide direct desk-side support to our customers, troubleshooting and repairing IT devices.Key ResponsibilitiesAssist junior technicians in resolving complex technical issuesManage the resolution of customer...
-
Senior Desktop Support Specialist
1 day ago
Indian Head, Maryland, United States Leidos Full timeJob SummaryLeidos is seeking a highly skilled Senior Desktop Support Technician to join our Field Services team in Indian Head, MD. As a key member of our team, you will provide direct desk-side support to our customers, troubleshooting and repairing IT devices.Key ResponsibilitiesAssist junior technicians in resolving complex issuesManage the resolution of...
-
Senior Desktop Support Specialist
1 day ago
Indian Head, Maryland, United States Leidos Full timeJob SummaryLeidos is seeking a highly skilled Senior Desktop Support Technician to join our Field Services team in Indian Head, MD. As a key member of our team, you will provide direct desk-side support to our customers, troubleshooting and repairing IT devices.Key ResponsibilitiesAssist junior technicians in resolving complex issuesManage the resolution of...
-
Senior Desktop Support Technician
2 days ago
Indian Head, MD, United States Leidos Full timeDescription NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy...
-
Senior Desktop Support Technician
1 week ago
Indian Head, MD, United States Leidos Full timeDescription NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy...
-
Senior Engineering Technician
3 weeks ago
Hilton Head, South Carolina, United States Marriott International, Inc Full timePOSITION OVERVIEWAs a Senior Engineering Technician, you will be responsible for addressing and managing guest repair requests effectively. Your role will involve direct communication with guests to resolve maintenance concerns promptly. You will also conduct preventive maintenance on tools and equipment, ensuring cleanliness and proper lubrication.KEY...
-
Desktop Support Analyst
3 days ago
Bethel Island, United States Robert Half Full timeJob DescriptionJob DescriptionWe are looking for a Desktop Support Analyst to join our team in San Francisco, California. This role is in the IT software industry and offers a long-term contract employment opportunity. As a Desktop Support Analyst, your main responsibilities will be to provide support for desktop systems, including MAC OS and other computer...
-
Senior Care Support Specialist
3 weeks ago
Hilton Head Island, South Carolina, United States Harbor Cove Memory Care Full timePosition OverviewThis role presents a rewarding opportunity to contribute to a community that values respect, accountability, and compassion for the seniors we support, their families, and each other.Key Focus Areas: Resident satisfaction and quality of life enhancement.Essential Qualifications:A caring and empathetic demeanorDemonstrated ability to...
-
Senior Equipment Technician
5 days ago
Hilton Head, South Carolina, United States Palmetto Dunes Oceanfront Resort Full timeJob SummaryWe are seeking a skilled Senior Equipment Technician to join our team at Palmetto Dunes Oceanfront Resort. As a key member of our maintenance team, you will be responsible for ensuring the proper functioning of all golf course equipment.Key ResponsibilitiesMaintenance Facility Management: Maintain the maintenance facility in a clean and safe...
-
Senior Equipment Technician
1 week ago
Hilton Head, South Carolina, United States Palmetto Dunes Oceanfront Resort Full timeJob SummaryPalmetto Dunes Oceanfront Resort is seeking a skilled Senior Equipment Technician to join our team. As a key member of our maintenance department, you will be responsible for ensuring the proper functioning of all golf course equipment.Key Responsibilities:Maintain a clean and safe work environment in the maintenance facility, adhering to OSHA,...
-
Mosquito Control Technician PT
2 months ago
Hilton Head Island, United States Mosquito Hunters Full timeBenefits: 401(k) Bonus based on performance Company car Competitive salary Free uniforms Training & development Mosquito Control Technician Job Description:Trained expert who provides a remarkable client experienceTravel to each client's home or businessSurvey each propertyTreat standing water with larvicideApply a barrier treatment to the surrounding...
-
Mosquito Control Technician PT
2 months ago
Hilton Head Island, United States Mosquito Hunters Full timeBenefits: 401(k) Bonus based on performance Company car Competitive salary Free uniforms Training & development Mosquito Control Technician Job Description: Trained expert who provides a remarkable client experience Travel to each client's home or business Survey each property Treat standing water with larvicide Apply a barrier treatment to the surrounding...
-
Senior Surgical Assistant
1 day ago
Hilton Head Island, South Carolina, United States HealthMed Pro Solutions Full timeAbout the RoleWe are seeking a skilled Surgical Technician to join our healthcare team at HealthMed Pro Solutions. As a Surgical Technician, you will play a vital role in ensuring the smooth operation of surgical procedures and providing exceptional patient care.Key ResponsibilitiesSupport surgical teams and ensure the efficient operation of surgical...
-
Senior Care Professional
3 days ago
Hilton Head Island, South Carolina, United States Essex Meadows%%%Life Care Services Full timeSenior Care Professional OpportunityWe are seeking a compassionate and enthusiastic Senior Care Professional to join our team at The Cypress of Hilton Head Island. As a Licensed Practical Nurse (LPN), you will play a vital role in providing high-quality care to our residents.About the RoleThis is a unique opportunity to work in a dynamic and supportive...
-
Pharmacy Technician
5 days ago
Hilton Head Island, South Carolina, United States Walgreens Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Pharmacy Technician to join our team at Walgreens. As a Pharmacy Technician, you will play a critical role in providing exceptional patient care and ensuring the smooth operation of our pharmacy department.Key ResponsibilitiesAssist pharmacists in the preparation and dispensing of medications,...
-
Audiology Technician
6 hours ago
Hilton Head Island, South Carolina, United States Charleston ENT & Allergy Full timeAudiology Technician Opportunity at Charleston ENT & AllergyWe are seeking a part-time Audiology Technician to join our growing audiology department. As an Audiology Technician, you will work under the supervision of our Audiologists to deliver exceptional patient care.Key Responsibilities:Verify patient insurance and update information in our electronic...
-
Technical Assistant
12 hours ago
Hilton Head Island, South Carolina, United States Coastal Employment Full timeCoastal Employment is seeking a detail-oriented and motivated Entry-Level Technician to join our team in Hilton Head Island, SC. As a key member of our technical services team, you will assist with the inspection, maintenance, and repair of tools and machinery while receiving hands-on training from experienced technicians.**Key Responsibilities:*** Support...
-
Senior Living Caregiver
3 weeks ago
Hilton Head Island, South Carolina, United States Harbor Cove Memory Care Full timePosition OverviewThis role presents a rewarding opportunity to contribute to a supportive environment that values respect and accountability, dedicated to enhancing the lives of seniors and their families.Key Focus Areas: Resident satisfaction and well-being.Essential Qualifications:A nurturing and empathetic demeanor.Demonstrated capability to collaborate...
Senior Desktop Support Technician
4 months ago
Role Definition
Job Title: Field Support Engineer/Desktop Support Engineer
Work Location: TBDReporting to: Team LeadMinimum Experience 2-5 Years of Field Support Services / Desktop Support As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network ( Date and voice), and Servers.Job DescriptionAs an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD s, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Troubleshoot client software and basic network connectivity problems . Identify, evaluate and prioritize customer problems and complaints . Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. Provide On-call support if required outside business hours on a rotational basis. Provide Hand and Feet support for network data and voice devices. May train users and operators on a limited basis and/or may write training procedures . Participate in on-going training and departmental development . independently resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards, regulatory requirements and company policies . Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts . To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen CasesDesired Qualifications: BS/BA in Computer Science, Information systems, or an equivalent combination of education or Experience: One to three years of experience in service delivery and End user hardware and software Configuration troubleshooting. Experience with various desktop systems, operating sys