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Business Technology Analyst
4 months ago
Main Tasks:
- Maintain and enhance collaboration tools, ensuring stability and continuous improvement.
- Collaborate with business users and vendors for support and development.
- Foster productive relationships with peers and business partners.
- Regularly review and improve processes for quality and efficiency.
- Lead requirement gathering and project management for tool enhancements.
- Promote best practices and improve user experience with collaboration tools.
- Adhere to IT governance and ensure compliance.
- Create and deliver training materials for users.
- Stay updated with current technologies and best practices.
Qualifications:
- Bachelor’s degree in IT, Engineering, Science, or related field; Master’s degree preferred.
- 3-5 years of IT experience, including business systems analysis.
- Extensive knowledge of Microsoft SharePoint and O365 tools.
- Experience with outsourced service providers and international contexts.
- Familiarity with SDLC and agile methodologies.
- Strong documentation and formal testing skills.
- Problem-solving, strategic thinking, and effective communication skills.
- Preferred: Experience in the pharmaceutical industry and ITIL qualification.
Requirements:
Start: asap
Duration: 6 months (extension possible)
Capacity: 5 days per week
Location: PA or FL, 4 days remote, 1 day onsite