Regional Liability Adjuster-Major Case Unit

Regional Liability AdjusterOur major case unit is currently seeking a Regional Liability Adjuster to join our growing team. This is a remote position.POSITION OVERVIEW:Fully responsible for the investigation, evaluation, negotiation, and resolution of claims which are the most complex in coverage and represent the company's largest damage exposures. The claims could originate anywhere in the country. Claims include but will not be limited to commercial auto, general liability (including bodily injury/property damage/personal and advertising injury), product liability, and liquor liability. May also work indirectly with various TPA (third party administrators) as needs arise.This is a full time/exempt role.IN THIS ROLE YOU WILL:Must possess or secure and maintain appropriate state adjuster license(s) and continuing education credits.Works with high authority limits on assignments reflecting a very high degree of technical complexity and coordination.Possesses a high and extensive level of technical knowledge and skills including product and industry.Negotiate settlements, mitigate losses, and control expenses on our company's largest losses.Maintain a high level of communication with leadership.Responsible to provide consultation and participation in the development of large claim strategies handled by both independent and staff adjusters.May co-adjust cases to facilitate learning and to impact file.Recognized as the company consultant in a field providing technical guidance, assistance, and training to lower level associates May have regional, zone or companywide scope.WHAT YOU NEED TO APPLY:Typically has 8-10 years professional experienceBachelor's degree or equivalent experience. Higher level degree may be desiredDedicated to meeting the expectations and requirements of internal and external customersMakes decisions in an informed, confident and timely mannerMaintains constructive working relationships despite differing perspectivesStrong organizational and time management skillsAbility to negotiate skillfully in difficult situations with both internal and external groups Demonstrates ability to win concessions without damaging relationships.Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication.Understanding of applicable statutes, regulations and case lawThinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner.Easily adapts to new or different changing situations, requirements or priorities.Cultivates an environment of teamwork and collaborationOperates with latitude for un-reviewed action or decision.Computer experience (MS Office, excels, word, etc.)Proficient using Claims systems (i.e. CSS, PMS, etc.)Physical demands & work environment:Ability to use a personal computer and other standard office equipmentAbility to travel as necessary.Ability to sit and/or stand for extended periodsCAREER DEVELOPMENT:It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you at every level to grow and develop.BENEFITS:We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed.Benefits include:Medical, dental, vision, life, and disability insurance401K with a company matchTuition reimbursementPTOCompany paid holidaysFlexible work arrangementsCultural Awareness Day in support of IDEOn-site medical/wellness center (Worcester only)EEO statement:The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law. As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at HRServices@hanover.com and include the link of the job posting in which you are interested.Privacy Policy:To view our privacy policy and online privacy statement, click here.Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.Compensation:The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.