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HVAC Business Development Manager

4 months ago

Methuen, United States BellSimons Companies Full time

Ever dream of doing work that makes a difference? Want to join a growing company? Here it is We seek the talent of a dynamic HVAC Business Development Manager

Based in Hartford, Connecticut, BellSimons has provided top-notch HVAC products from leading manufacturers to residential and commercial clients since 1940. Their catalog includes a full line of equipment, controls, supplies and replacement parts. Their dedication to quality service and extensive inventory makes them a one-stop shop for all their customers' supply needs. For more information, visit bellsimons.com.

The HVAC Business Development Manager primary responsibilities includes increasing Mitsubishi & Gree commercial Smart Multi / VRF sales growth, promotional activities, new product introductions, problem resolution, employee and customer training, and may include quoting systems and design. Added responsibility to master the commercial technical aspects and fully immersed in all manufacturer Commercial / VRF programs and trainings. Understanding that a combination of customer service excellence and maximized program promotion will drive sales, this position partners with sales management, technical support, Mitsubishi field representatives, Bell Simons Territory Managers, and Branch Managers to call on customers while identifying important changes in the competitive landscape.

What you'll be doing:

  • Owner and driver of the Commercial / VRF business throughout Bell Simons, matrixed supervisory responsibility, no direct reports.
  • Leads by example in all staff and customer dealings in person, on the phone, and in written communication.
  • Supports and adheres to company policies and procedures, most especially those commonly challenged in the workplace such as dress code, attendance, professionalism, and productivity. Seeks supervisor and HR partnerships in addressing issues as needed. Approaches all employment matters with a solution oriented, professional, and legally compliant mindset.
  • Communicates routinely with all stakeholders to maximize sales opportunities.
  • Supports valued business relationships in all dealings and provides excellent customer service through timely response, problem resolution or escalation with effective and efficient follow-up.
  • Addresses customers politely and professionally in a courteous manner, even in difficult situations.
  • Promptly responds to customer inquiries via phone, email, or fax in a professional manner.
  • Establishes and maintains professional business dealings with customers and vendors at all times.
  • Properly communicates customer issues with appropriate company personnel and vendors.
  • Initiates trainings, meets face to face regularly with dealers
  • After hours or weekend entertainment or travel could be required.
  • Collaborates with various staff on products that we should or should not be stocking.
  • Develops training plans for current territory managers, counter employees, and customer service representatives on all VRF / Commercial products and accessories.
  • Partners with the management team on sales forecasting to ensure proper stock of Mitsubishi / Gree lines and any required accessories.
  • Analyzes and reviews the competitive market and presents findings to management team.
  • Partners with the marketing team on the best practices to market ductless products.
  • Demonstrates knowledge of ductless product lines with proficiency and detail.
  • Achieves company objectives for sales growth with existing customers.
  • Achieves company objectives for new account sales.
  • Assists in preparation of and execution of annual company sales plan.
  • Participates in and promotes vendor-based marketing programs with targeted vendors.
  • Develops and executes the brand specific annual sales plan in conjunction with the director of sales and the marketing team.
  • Participates in the creation of an annual competitive pricing analysis that includes a market review and formal submission to applicable vendors.
  • Acts at the gatekeeper who sets quantity pricing or special pricing based on customer needs.
  • Expertly obtains and verifies required needed information.
  • Utilizes sound business judgment and recommends realistic solutions to customer problems.
  • Anticipates and demonstrates proactive action to minimize potential issues.
  • Responds with a sense of urgency when confronted with critical customer service, collection, or equipment performance-related issues.
  • Demonstrates the ability to make critical, difficult decisions in matters of importance when appropriate.
  • Demonstrates organization, discipline and follow through of administrative functions.
  • Safeguards the release of proprietary information, company documents and other confidential data and information.
  • Presents marketing programs to customers that include promotions, flyers, specials, training, etc. as directed.
  • Demonstrates proficiency and knowledge in all marketing programs, promotions, and support available from all vendors.
  • Completes pricing studies as required.
  • Communicates dealer pricing and price sheets to customers as required.
  • Demonstrates proficiency in the proper use of company ERP system(s) and adheres to following company procedures and directives in the use of the system.
  • Demonstrates proficiency in planning, organizing, and making presentations verbally and in written format.
  • Attends training sessions as required.
  • Travel as needed.
  • Maintains proficiency with company computer systems in aspects related to job, such as data entry, messaging, call logs, data notations, queue updates, batching, or other job and office functions and requirements.
  • Other duties as assigned. As with any evolving organization, the job description is not designed to cover or contain a comprehensive listing of work activities, duties, or responsibilities. Additional or other duties, responsibilities, assignments, and activities may change or be assigned at any time with or without notice.

What we need from you:

Preferred Job Requirements

  • High School diploma or its GED equivalent and a Bachelor’s Degree in Business or related field.
  • 10 or more years’ experience with HVAC, sales, and related functions.

Minimum Job Requirements

  • High School diploma or its GED equivalent and some college coursework in Business or related field.
  • 7 or more years’ experience with HVAC, sales, and related functions.
  • Demonstrated knowledge of MS Office suite applications (Word, Excel, PowerPoint, Outlook)
  • Aptitude for mathematical operations and numerical analysis.
  • Use computers, photocopiers, scanners, phone systems and meeting and virtual platform sharing relative to the needs of the job.
  • Minimum keyboarding skills of 40 words per minute.

What's in it for you?

  • Health care (medical, dental, vision, prescription) available the first day of hire
  • 401k with company contribution
  • Life insurance plus short-term and long-term disability
  • HSA/FSA options
  • Paid vacations, holidays, and personal time
  • Employee Assistance Program
  • Employee discounts
  • And much more

We provide equal opportunities for all employees and applicants for employment without regard to sex, age, race, religion, national origin, citizenship status, sexual orientation, gender identification, physical or mental disability, or any service, past, present, or future, in the uniformed services of the United States.

All candidates who have received a written offer of employment will be required to undergo background screening and testing for commonly abused controlled substances in accordance with our company’s background check and drug testing policy. Motor Vehicle Record checks are also completed for all candidates who have received a written offer of employment to determine insurability for driving a company vehicle as it relates to the position.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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