Computer Operator

4 weeks ago

Schenectady, United States INSPYR Solutions Full time
INSPYR Solutions is hiring for a Computer Operator with our direct client. This role is 100% on-site so candidates must be local to the Schenectady, NY area. Qualified candidates may send a copy of their resume (Doc or PDF) to HNeer@inspyrsolutions.com.

For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.

IMPORTANT: This position will require a rotational 12-hour work shift

Title: Computer Operator
Location: Schenectady, NY 12305
Duration: 3 Month Contract to Hire (May be after 6 months)
Schedule: Rotational Schedule
- Shift #1: Mon, Tues, Fri, Sat: 7 am – 7 pm
- Shift #2: Sun, Wed, Thurs: 7 am – 7 pm
Compensation: $20-25/Hour
Work Requirements: US Citizen, GC Holder, or Authorized to work in the US

Job Description: Provides entry-level monitoring and troubleshooting for operating equipment and 24x365 adherence to operational procedures, checklists, policies, and national IT Best Practices.

Responsibilities: Performs entry-level troubleshooting of systems and servers related to hosting systems, middleware, applications, and existing tools according to established procedures under supervision.
Performs entry-level network monitoring by confirming tool set the availability, using tools for verification of services, and detecting, reporting, escalating, and documenting anomalies according to established procedures.
Monitors logical security through the use of established tools and procedures.
Performs entry-level monitoring of systems and servers by confirming tool set the availability, using tools for verification of services, and detecting, reporting, escalating, and documenting anomalies according to established procedures.
Performs entry-level troubleshooting of network technologies related to IP network devices and backbone transports according to established procedures, using existing tools under supervision.
Accurately executes operational checklists to ensure that all draw processing, day-end processing, system balancing, file system maintenance, change requests, report/file transfers and deliveries, messaging and jackpot details, system locations/configurations, and internal/external customer requests are completed.
Appropriately coordinates, executes, validates, tracks, follow up on, and escalates internal and external customer requests according to established guidelines.
Submits recommendations to create and/or maintain operational procedures and checklists.
Adheres to Service Level Agreements (SLA) by following established SLA performance requirements.
Adheres to IT best practices by following established IT best practice performance and audit requirements.
Supports local testing policies and procedures.
Performs entry-level monitoring and/or troubleshooting of automated functions by confirming tool set the availability, using tools for verification of services, and detecting, reporting, escalating, and documenting anomalies according to established procedures.
Participates in individual professional development by completing assigned development plans, participating in mentoring activities, tracking and reporting development, and communicating career path goals and objectives.

Skills/Qualifications: Two-year technical college degree and 1-2 years comparable experience
Able to navigate through Unix/Linux/AIX/VMS/DOS and perform basic commands.
Working knowledge of FTP/SFTP protocols
Comprehensive knowledge of Office suite and PC operating systems
Customer service experience a plus
Strong verbal and written communication skills (phone etiquette skills)
Self-motivated with demonstrated initiative and sense of urgency.
Effective listening skills, the ability to organize and plan, and attention to detail skills are required.
Must be available to work nights, weekends, and holidays, 12-hour shifts.
Ability to work autonomously and within a team.

Notes:
* You must be able to pass a stringent criminal background check.
* Must be willing & able to work 100% on-site at the client's office
* 12-hour shifts, rotating schedule (some night, weekend, holiday work)

Our benefits package includes: Comprehensive medical benefits
Competitive pay, 401(k)
Retirement plan
and much more

About INSPYR Solutions:
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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