Entry Level Customer Success Representative
19 hours ago
Entry Level Customer Success Representative Responsibilities:
- Engage in-person with potential new account leads through sales presentations and provide impeccable customer support
- Must have a handle on the full cycle of sales including being educated on the account and the territory, prospecting, scheduling appointments, and closing all deals
- Attend account management meetings throughout the weekdays and any scheduled conference calls assigned by the account you are working with
- Generate new business and customers by reaching out to consumers on a day-to-day basis
- Provide in-depth product knowledge to each potential new customer account lead and be prepared for with cost/benefit analysis on the local competition
- Document and track various sales activity and trends within the region and the account assigned
- Work within a team and provide guidance if needed on their assigned accounts
Entry Level Customer Service Representative Requirements:
- 1-2 years experience in a customer service or sales role with demonstrated success
- Additional experience in business development, management, customer service, retail, or hospitality preferred
- Excellent communication skills especially in simplifying information to be easily understandable to customers, answering questions thoroughly and maintaining a reassuring positive demeanor
- Eagerness to develop a leadership mentality and learn alongside other teammates
- The ability to travel to and from customer meetings and potentially nationally for conferences and workshops - this may also require some scheduling flexibility as needed
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