Relationship Manager
4 weeks ago
JOB SUMMARY:
The primary function of the Relationship Manager / Sales Rep is to grow create and increase revenue
and number of merchants within an assigned territory through sales and building longterm relationships
primarily with referral sources and associated merchants. This role will target growth from existing
customers and new potential customers/prospects for Banc Cards business.
JOB DUTIES AND RESPONSIBILITIES:
Builds and maintains a network of bank partners from which to identify new sales leads.
Sell new merchant accounts whether selfsourced or referred by referral sources.
Communicates with customers and leads to identify and understand their product or service needs;
identifies and suggests products and services to meet those needs.
Demonstrates the functions and utility of products or services to customers based on their needs.
Ensures customer satisfaction through ongoing communication and relationship management; resolves
any issues that may arise postsale.
Maintains communication with existing and previous customers alerting them of new products
services and enhancements that may be of interest.
Reviews and utilizes reports regarding sales activities including calls sales lost business and any
customer or vendor relationship issues.
Performs other duties as assigned.
EDUCATION AND EXPERIENCE:
Bachelors degree preferred in Marketing Sales Business Communication or related field
Two (2) years of sales experience preferred.
KNOWLEDGE SKILLS AND ABILITIES:
Excellent interpersonal and customer service skills.
Excellent sales and negotiation skills.
Strong analytical and problemsolving skills.
Proficient with Microsoft Office Suite and/or related software.
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