Security and Loss Prevention Officer
4 weeks ago
What You Will Be Doing:
Monitor security of all space and assets throughout shift
Work closely with all Departments to safeguard assets and ensure compliance in all life safety and security areas
Enforce Covid19 safety protocols for colleagues and guests
Initiate and coordinate emergency procedures in the event of an emergency
Investigate and report any violations to law/property policy occurrences of accidents complaints criminal activity and crisis situations
Develop and implement internal safety trainings protocols and programs
Coordinate Hotelwide safety trainings with local authorities and outside vendors
Provide rapid response to all guest and colleague incidents accidents and emergencies
Responds to all first aid calls and administers aid as appropriate
Ensure clear concise and factual reporting of all incidents accidents and patrol rounds
Present for VIP arrivals departures and highprofile guest functions
Develop and maintain strong relationships with Building security and local authorities
Participate in colleague briefings and formal communication meetings
Review daily reports and arrivals ensuring proper preparation for shift
Assist management with colleague bag check and locker check programs
Audits Hotel Key Program ensuring procedures are followed
Consistently offer professional engaging and friendly service
Other duties as assigned
Qualifications :
Your Experience and Skills Include:
Minimum 1 year previous Security experience preferably in a luxury environment
Ability to remain calm under pressure and prioritize needs
Excellent problem solving and reasoning capabilities
Must act with discretion at all times
First aid AED and CPR certifications an asset
Must be able to work nights weekends and holidays
Excellent interpersonal and conflict resolution skills
Excellent written/verbal communication with strong focus on documentation
Strong guest service orientation
Able to balance a variety of conflicting priorities while providing guest service
Ability to walk stand or sit for extended periods of time.
Endure various weather conditions including hot or cold temperatures and rain snow sleet...etc.
Carry fireextinguishers and/or other emergency equipment
Exert up to 50 pounds of force occasionally and/or up to 25 pounds of force occasionally to lift carry push or otherwise move objects.
Walk up or descend down stairs throughout shifts.
Selfmotivation and ability to work independent of immediate supervision.
Remote Work :
No
Employment Type :
Fulltime
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