Security and Loss Prevention Officer

4 weeks ago


Pittsburgh, United States AccorHotel Full time

What You Will Be Doing:  

  • Monitor security of all space and assets throughout shift 

  • Work closely with all Departments to safeguard assets and ensure compliance in all life safety and security areas 

  • Enforce Covid19 safety protocols for colleagues and guests 

  • Initiate and coordinate emergency procedures in the event of an emergency 

  • Investigate and report any violations to law/property policy occurrences of accidents complaints criminal activity and crisis situations 

  • Develop and implement internal safety trainings protocols and programs  

  • Coordinate Hotelwide safety trainings with local authorities and outside vendors  

  • Provide rapid response to all guest and colleague incidents accidents and emergencies  

  • Responds to all first aid calls and administers aid as appropriate  

  • Ensure clear concise and factual reporting of all incidents accidents and patrol rounds 

  • Present for VIP arrivals departures and highprofile guest functions  

  • Develop and maintain strong relationships with Building security and local authorities  

  • Participate in colleague briefings and formal communication meetings 

  • Review daily reports and arrivals ensuring proper preparation for shift 

  • Assist management with colleague bag check and locker check programs 

  • Audits Hotel Key Program ensuring procedures are followed 

  • Consistently offer professional engaging and friendly service 

  • Other duties as assigned 


Qualifications :

Your Experience and Skills Include:  

  • Minimum 1 year previous Security experience preferably in a luxury environment 

  • Ability to remain calm under pressure and prioritize needs  

  • Excellent problem solving and reasoning capabilities  

  • Must act with discretion at all times  

  • First aid AED and CPR certifications an asset 

  • Must be able to work nights weekends and holidays  

  • Excellent interpersonal and conflict resolution skills 

  • Excellent written/verbal communication with strong focus on documentation 

  • Strong guest service orientation 

  • Able to balance a variety of conflicting priorities while providing guest service 

  • Ability to walk stand or sit for extended periods of time. 

  • Endure various weather conditions including hot or cold temperatures and rain snow sleet...etc. 

  • Carry fireextinguishers and/or other emergency equipment 

  • Exert up to 50 pounds of force occasionally and/or up to 25 pounds of force occasionally to lift carry push or otherwise move objects. 

  • Walk up or descend down stairs throughout shifts. 

  • Selfmotivation and ability to work independent of immediate supervision. 


Remote Work :

No


Employment Type :

Fulltime



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