Control Tower Analyst

2 weeks ago

Austin, United States Pinkerton Full time

We are as invested in your career as you are.

As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.

This is just one of the several exciting career opportunities that are currently available.

Job Summary:

The Control Tower Analyst, assigned to one of Pinkerton's largest global clients, will be a part of a diverse team within the centralized hub of prototype supply chain support. The Analyst will track shipments to ensure safe arrivals, conduct risk assessments to identify process improvements, provide data to support root cause analysis, and proactively communicate solutions for supply chain security issues or potential delays. This role exists within a customer-centric environment with an emphasis on innovation, quality, and productivity.

Essential Functions:
  1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
  2. Tackle intriguing customer service issues and build highly scalable services.
  3. Partner extensively with the product teams to identify process improvement opportunities and propose the best service strategy through liaising with the Supply Chain Security (SCS) team.
  4. Support identification of supply chain up and down-stream problems, such as risk events, and report the issues before becoming threats.
  5. Track shipments from origin to destination and ensure receipt.
  6. Identify opportunities to innovate and simplify shipping processes, conduct risk assessments, and loss measurements.
  7. Possess real time knowledge of operating status of different shippers/transportation vendors.
  8. Predict and detect delays/deviations from the expected/preferred logistics plan.
  9. Understand contextual information for developing/enabling shipping plan adjustments.
  10. Alert stakeholders when events happen that modify a shipment's plan and/or compromises the security (safety and secrecy) of devices.
  11. Provides data to support root cause analysis to understand supply chain risk data and relevant service delivery opportunities.
  12. Produces operational clarity by combing data and anecdotes and continually form and test hypothesis to validate data.
  13. Operates a risk monitoring dashboard to create a culture of continuous improvement within a customer business unit.
  14. Use real-world use cases to audit/develop program documents.
  15. Complete and maintain acceptable performance metrics including; quality, productivity, and first contact resolution.
  16. Generate daily, weekly, monthly, and annual reports/metrics, as required.
  17. Foster customer-centric environment which focuses on quality, productivity, and scalability of services.
  18. All other duties, as assigned.
Education, Experience, and Certifications:

Associate or Bachelor degree with multi-year experience within a high volume/intensity call center, security operations center and/or crisis management/response center. Tactical understanding of geo-intelligence disciplines, risk analysis, Lean/Six Sigma principles, and/or GPS tracking is a plus as is shipping support knowledge/risk mitigation of confidential sensitive materials in a global multimodal environment. An equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company, is alternatively acceptable. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies:
  • Able to effectively communicate ideas with influence across the organization.
  • Advanced report writing skills.
  • Positive and professional demeanor.
  • Effectively manage highly sensitive information.
  • Willingness to volunteer and assist, as needed.
  • Effective reasoning and complex data interpretation skills.
  • Able to manage ambiguity while proactively problem solving.
  • Positive team player that models mindfulness and inclusivity.
  • Sound judgement regarding the escalation of issues requiring senior-level management support and response.
  • Confident while performing within high-intensity, dynamic situations.
  • Able to adjust to competing priorities and reprioritize according to situation or client expectations.
  • Strong client orientation and results driven.
  • Able to forge relationships across multi-functional teams and stakeholders.
  • Computer skills; Microsoft Office and other client-based programs.
Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Regular computer usage.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • Able to work off-hours, weekends, or alternate hours in order to support 24/7/365 global business needs.

Employment Type: Full Time

  • Control Tower Analyst TX

    1 month ago

    austin, United States Pinkerton Consulting & Investigations, Inc. Full time

    The Control Tower Analyst, assigned to one of Pinkerton's largest global clients, will be a part of a diverse team within the centralized hub of prototype supply chain support. The Analyst will track shipments to ensure safe arrivals, conduct risk assessments to identify process improvements, provide data to support root cause analysis, and proactively...

  • Control Tower Lead Analyst

    4 weeks ago

    austin, United States Pinkerton Consulting & Investigations, Inc. Full time

    The Control Tower Lead Analyst - Supply Chain Security, assigned to one of Pinkerton's largest global clients, will be a part of a diverse team within the centralized hub of prototype supply chain support. The Lead conducts research into the customers' needs and seek opportunities for innovation while developing scalable services and proactively assessing...

  • Control Tower Lead Analyst

    1 month ago

    austin, United States Pinkerton Consulting & Investigations, Inc. Full time

    The Control Tower Lead Analyst - Supply Chain Security, assigned to one of Pinkerton's largest global clients, will be a part of a diverse team within the centralized hub of prototype supply chain support. The Lead conducts research into the customers' needs and seek opportunities for innovation while developing scalable services and proactively assessing...

  • Mainframe-Sr Systems Analyst

    1 month ago

    Austin, United States Saxon Global Full time

    WE not looking for BA or DA candidates.. Client wants a real Systems analyst.., no developers. Description: Open Bid onsite/hybrid in Chicago or Richardson Need Hive, SQL, Azure, Hadoop, Data Mapping, Data Bricks, Control M, Jira, Jenkins, GIT This position is responsible supporting enhancements and new capabilities to an existing, critical based business...

  • Financial Analyst

    2 months ago

    austin, United States Avride Full time

    We are seeking a highly motivated and detail-oriented Financial Analyst to join our team. The ideal candidate has a background in financial planning, analysis, and reporting, with a solid understanding of accounting standards and financial control. As a member of our team, you will be responsible for assisting with budgeting and forecasting, conducting...

  • Financial Analyst

    2 months ago

    Austin, United States Avride Full time

    We are seeking a highly motivated and detail-oriented Financial Analyst to join our team. The ideal candidate has a background in financial planning, analysis, and reporting, with a solid understanding of accounting standards and financial control. As a member of our team, you will be responsible for assisting with budgeting and forecasting, conducting...

  • Financial Analyst

    3 weeks ago

    austin, United States Avride Full time

    We are seeking a highly motivated and detail-oriented Financial Analyst to join our team. The ideal candidate has a background in financial planning, analysis, and reporting, with a solid understanding of accounting standards and financial control. As a member of our team, you will be responsible for assisting with budgeting and forecasting, conducting...

  • Systems Analyst 2

    1 month ago

    Austin, United States Smart IMS Full time

    I. DESCRIPTION OF SERVICES Texas Health and Human Services Commission requires the services of 1 Systems Analyst 2, hereafter referred to as Candidate(s), who meets the general qualifications of Systems Analyst 2, Applications/Software Development and the specifications outlined in this document for the Texas Health and Human Services Commission. All work...

  • Billing Analyst

    2 months ago

    austin, United States eTeam Full time

    Title: Billing AnalystLocation: Austin, TX (Hybrid)Duration:6+Months ContractJob SummaryTeam up with Client one of the most influential technology leaders in the industry.the Client Finance organization and make a positive impact, where you will share in a commitment to excellence by partnering with world-class teammates, all with one unified...

  • Billing Analyst

    2 months ago

    Austin, United States eTeam Full time

    Title: Billing AnalystLocation: Austin, TX (Hybrid)Duration:6+Months ContractJob SummaryTeam up with Client one of the most influential technology leaders in the industry.the Client Finance organization and make a positive impact, where you will share in a commitment to excellence by partnering with world-class teammates, all with one unified...

  • Billing Analyst

    4 weeks ago

    austin, United States eTeam Full time

    Title: Billing AnalystLocation: Austin, TX (Hybrid)Duration:6+Months ContractJob SummaryTeam up with Client one of the most influential technology leaders in the industry.the Client Finance organization and make a positive impact, where you will share in a commitment to excellence by partnering with world-class teammates, all with one unified...

  • Governance, Risk and Compliance

    4 months ago

    Austin, United States Texas Department of Aging & Disability Services Full time

    Job Description: As a Cybersecurity Analyst III at the Texas Department of Family and Protective Services (DFPS) you will have at least three years of related experience and be responsible for developing and implementing effective governance frameworks, risk management strategies, and compliance programs to mitigate potential risks and ensure adherence to...

  • Data Analyst

    1 week ago

    Austin, United States Diverse Lynx Full time

    Job Role- Data Analyst Location- Austin, Texas Job type- Contract Description Python experience with 3 5 years of experience as a developer / back end engineer OR as a front end engineer. To Develop reusable, testable and efficient Python code. Strong Python (specially Pandas) and SQL skills. Familiarity with software engineering techniques and tools such...

  • Product Support Analyst

    1 month ago

    Austin, United States Banyan Water Full time

    About the Product Support Analyst Role:Banyan Water is on a mission to use technology to help businesses save water. We’re a small company that’s found product market fit and profitability, have blue-chip companies in our portfolio, and are hungry to continue our growth path trajectory!As a product support analyst, you will work alongside both our...

  • Product Support Analyst

    7 days ago

    Austin, United States Banyan Water Full time

    About the Product Support Analyst Role:Banyan Water is on a mission to use technology to help businesses save water. We're a small company that's found product market fit and profitability, have blue-chip companies in our portfolio, and are hungry to continue our growth path trajectory!As a product support analyst, you will work alongside both our customer...

  • Product Support Analyst

    4 weeks ago

    Austin, United States Banyan Water Full time

    About the Product Support Analyst Role:Banyan Water is on a mission to use technology to help businesses save water. We’re a small company that’s found product market fit and profitability, have blue-chip companies in our portfolio, and are hungry to continue our growth path trajectory!As a product support analyst, you will work alongside both our...

  • Product Support Analyst

    1 month ago

    austin, United States Banyan Water Full time

    About the Product Support Analyst Role:Banyan Water is on a mission to use technology to help businesses save water. We’re a small company that’s found product market fit and profitability, have blue-chip companies in our portfolio, and are hungry to continue our growth path trajectory!As a product support analyst, you will work alongside both our...

  • Financial Analyst

    2 weeks ago

    Austin, Texas, United States Curative Full time

    About CurativeCurative is a health insurance organization seeking an entry-level Financial Analyst - Accounts Payable to work on accounts payable, accounts receivable, and other general accounting tasks.Estimated Salary: $60,000 - $80,000 per year, depending on experience. We offer excellent benefits, generous paid time off, and a competitive salary...

  • Budget Analyst V

    2 months ago

    Austin, United States Texas Department of Aging & Disability Services Full time

    Job Description: Budget Analyst V Under the direct supervision of the Branch Manager, performs highly advanced technical and consultative work assisting with the oversight of the daily operations and activities. Assists Branch Manager with implementing goals and objectives; developing guidelines, policies, and procedures; developing schedules, priorities,...

  • Financial Analyst with Expertise in Accounts Payable

    6 days ago

    Austin, Texas, United States Tesla Full time

    Job Title: Financial Analyst with Expertise in Accounts PayableAbout the Role:We are seeking a highly skilled Financial Analyst to join our team at Tesla. As a key member of our finance department, you will be responsible for managing and analyzing financial data, ensuring accuracy and efficiency in our accounts payable process.Responsibilities:• Monitor...