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Investigation Analyst

2 months ago

Austin, United States Vaco Full time

We are seeking discerning individuals plugged into internet technologies at the intersection of crisis, geopolitical and user harm issues. You will be working on the leading edge of fast-developing issues like the spread of misinformation and potential breaches in election integrity.


This is a vendor role with Vaco, for our client, a Fortune 100 company. This position is currently hybrid at our North Austin location. Local candidates only.


Candidates can expect a fast-paced, high-energy environment working on a team that delivers high-impact synthesis of culture-shifting trends. Successful candidates will be able to coalesce, through discernment and writing, information from a variety of sources and ensure our client's global team can get up to speed on the latest developing trends. Strong communication skills are essential for this position.


Bilingual candidates are encouraged to apply.


Responsibilities

  • Synthesize multidimensional information and data sources clearly and concisely for different audiences.
  • Investigate, analyze and report on identified trends.
  • Document all data and research procedures.
  • Work with management to prioritize business and information needs.
  • Evaluate, analyze and conceptualize strategic risks and threats to trust in Google.
  • Identify emerging trends and forecast new forms of abuse.
  • Translate how global developments could cause potential adverse impact on Google's users.
  • Assimilate feedback and apply learnings in a dynamic environment.
  • Work cross-functionally with peers, leads, and stakeholders.
  • Maintain confidentiality and professionalism.


Minimum Qualifications

  • B.A./B.S degree (Political science, Journalism, Digital Media or related field).
  • Arabic Native speaker.
  • Strong understanding and work-experience of international and geopolitical events and how they impact Global businesses and/or Relevant work experience in research based role.
  • 2+ years customer service/client experience.
  • Excellent writing skills in English. Synthesize the analysis of multi-dimensional data and information clearly and concisely for different audiences.
  • Fluency and experience using Word/Excel/PowerPoint or gSuite.
  • Strong interpersonal and communication skills (written and verbal), with a proven ability to work successfully with cross-functional teams with senior stakeholder and executive visibility.
  • Calm under pressure, with an ability to function well in urgent, developing situations.
  • Demonstrated ability to prioritize and multitask.
  • Strong deep-dive, analytical and critical thinking skills.
  • High degree of initiative and deadline-driven productivity.
  • Strong interest in internet, culture, news, media and current events.


Preferred Qualifications

  • Proven track record of an investigative, data-driven approach to answering complex questions.
  • Familiarity with internet technologies and related policy and regulatory environments.
  • Knowledge of Google products and services.
  • Flexible and adaptable to shifting priorities.


Schedule Requirements

  • Monday through Friday, 9:00am-5:00pm CT
  • You may be asked to work outside of your core hours due to business necessity


This role offers

  • Full Time (40 hours/week), salary.
  • Paid Time off, holidays, parenting leave.
  • Health benefits with low premiums.
  • Access to a comprehensive well-being program with resources to support physical and mental health: Employee Assistance Program, Live and recorded meditation, Yoga, Webinars, Events, Resilience skill building, Counseling, and more.


Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.