Medspa Patient Coordinator

3 weeks ago

Dallas, United States Renew Beauty Full time

Renew Beauty Medspa is looking to fill our Patient Coordinator position. (Bilingual a plus-English & Spanish). With 16+ years leading in the industry, we are growing and expanding. Join our team and contribute to creating a seamless and positive journey for our valued patients. Along with patient care/concierge, this role includes communication with patients via phone, ai messaging, & social media. Responsibilities: • Coordinate patient appointments and provide exceptional customer service. • Educate patients on treatments, procedures, and post-care instructions. • Manage inquiries via phone, email, ai messaging, and in-person, ensuring a positive patient experience. • Maintain organized patient records, handle administrative tasks, and assist with billing. • Contribute to marketing initiatives via social media and foster a welcoming atmosphere in the reception area. Qualifications: • Must be open to work weekends • Previous experience in Medspa customer service or patient coordination. • Strong organizational and interpersonal skills. • Familiarity with medical spa services and terminology. • Proficient in scheduling software and basic office applications. • Ability to handle confidential information with discretion • Fluent in both Spanish and English is a plus

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