IT (Helpdesk) Tech
3 weeks ago
Are you a college student or graduate? Position Title: IT (Helpdesk) Tech Intern Reports To: IT (Helpdesk) Supervisor Location: Remote Company: Cherrie Give Resultz HR Consultant & Staffing Firm About the Company: Cherrie Give Resultz - HR consultant provides expert advice and services to businesses on various aspects of human resources management. We help companies optimize their HR functions, improve employee performance, and align HR strategies with overall business goals. Services range from generalist support to specialized areas like talent management, compensation, and benefits. Job Summary: An IT Help Desk Technician provides technical support and assistance to users experiencing hardware, software, or system issues, troubleshooting problems via phone, email, or chat, and documenting solutions to ensure efficient and satisfactory resolutions. Key responsibilities include diagnosing technical problems, installing and configuring software, repairing hardware, escalating complex issues, and maintaining detailed records for future reference. Key Responsibilities User Support: Act as the primary point of contact for users needing technical assistance. Troubleshooting: Diagnose and resolve hardware, software, and operating system issues using diagnostic tools and techniques. Technical Assistance: Provide step-by-step guidance to users for resolving technical problems with their computers, applications, and other equipment. Documentation: Log all user interactions, problems, and solutions, creating a knowledge base for future reference. Escalation: Redirect complex or unresolved issues to senior IT personnel or specialized support teams. Software/Hardware Management: Install, configure, and maintain software and hardware as needed. Customer Service: Ensure a high level of customer satisfaction by providing timely, effective, and personalized support. Feedback & Improvement: Communicate customer feedback and suggest improvements to IT processes and services.
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IT (Helpdesk) Tech
3 days ago
Atlanta, GA, United States Cherrie Give Resultz Full timeAre you a college student or graduate? Position Title: IT (Helpdesk) Tech Intern Reports To: IT (Helpdesk) Supervisor Location: Remote Company: Cherrie Give Resultz HR Consultant & Staffing Firm About the Company: Cherrie Give Resultz - HR consultant provides expert advice and services to businesses on various aspects of human resources management. We help...
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Helpdesk Technician
2 weeks ago
Atlanta, United States Authority Brands Full timeAuthority Brands Inc. is a leading provider of home services, building brands that support the success of our franchisees, as well as bettering the lives of the homeowners we serve and the people we employ. The Helpdesk Technician is responsible for the technical support, assisting end users with their day-to-day technical duties and issues. A competent...
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Helpdesk Support Analyst
2 weeks ago
Atlanta, United States Tier4 Group Full timeHelpdesk Support Analyst II (Senior)Contract to Hire – Atlanta, GAAre you a tech-savvy problem solver looking to take your IT career to the next level? Our client is seeking a highly skilled Helpdesk Support Analyst II (Senior) to join a dynamic IT team. This is not an entry-level role—we’re looking for someone with advanced experience in enterprise or...
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IT Support Specialist
3 weeks ago
Atlanta, United States Tech Digital Full timeJob TitlePrimary Skills Support knowledge of Windows 10, Outlook, Wireless Technology, Remote field connectivity (VPN), MS Office 2016, Office365 and hard disk imaging Required 4+ years experience in Information Technology helpdesk support Apple IOS Computers and Devices Windows OS Computers Preferred Audio/Visual Support (Conference Rooms) &middo...
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TSS Cloud Engineer
2 weeks ago
Atlanta, United States Tech Providers Full timeSenior Exchange / Office 365 Administrator 12 Months Contract to hire Atlanta, GA (First 6 months onsite)Duties: Ability to work in a team of highly technical engineers with technical implementations and day to day support. Confers with management and peers to reach consensus on related standards and procedures. Manage multiple projects and initiatives with...
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TSS Cloud Engineer
1 day ago
Atlanta, GA, United States Tech Providers Full timeSenior Exchange / Office 365 Administrator 12 Months Contract to hire Atlanta, GA (First 6 months onsite)Duties: Ability to work in a team of highly technical engineers with technical implementations and day to day support. Confers with management and peers to reach consensus on related standards and procedures. Manage multiple projects and initiatives with...
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TSS Cloud Engineer
5 days ago
Atlanta, GA, United States Tech Providers Full timeSenior Exchange / Office 365 Administrator 12 Months Contract to hire Atlanta, GA (First 6 months onsite)Duties: Ability to work in a team of highly technical engineers with technical implementations and day to day support. Confers with management and peers to reach consensus on related standards and procedures. Manage multiple projects and initiatives with...
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Atlanta, United States Suncap Technology Full timeJob Description USC/ GC Only Onsite Role - Must be local to GA Client is seeking Desktop Support resource that will be part of a team responsible for supporting workstations running on Windows 10 and higher platforms in a 24x7 operating environment. This role will be responsible for handling all Tier 1 & some Tier 2 issues. The Technician is responsible for...
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Atlanta, GA, United States Suncap Technology Full timeJob Description USC/ GC Only Onsite Role - Must be local to GA Client is seeking Desktop Support resource that will be part of a team responsible for supporting workstations running on Windows 10 and higher platforms in a 24x7 operating environment. This role will be responsible for handling all Tier 1 & some Tier 2 issues. The Technician is responsible...
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Atlanta, GA, United States Suncap Technology Full timeJob Description USC/ GC Only Onsite Role - Must be local to GA Client is seeking Desktop Support resource that will be part of a team responsible for supporting workstations running on Windows 10 and higher platforms in a 24x7 operating environment. This role will be responsible for handling all Tier 1 & some Tier 2 issues. The Technician is responsible...
