Senior Associate, Human Capital Services

Senior Associate, Human Capital ServicesNashville, TN / Atlanta, GA / Arlington, VA / Austin, TX / Birmingham, AL / Charlotte, NC / Fort Lauderdale, FL / Houston, TX / Boston, MA / Minneapolis, MN / Raleigh, NC / San Antonio, TXClient Accounting Services Human Capital Services / Full Time / HybridWork with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.Join Aprio's Human Capital Services team and you will help clients maximize their opportunities. Aprio Advisory Group, LLC is a progressive, fast-growing firm looking for a Senior Associate to join their dynamic team.Technical Payroll Expertise:Proven track record working with high-volume, multi-location restaurant or hospitality employers. Familiarity with tipped employees, pooled tips, shift differentials, and complex scheduling/pay practices.Hands-on experience in a payroll service provider environment, managing multiple client accounts simultaneously.Prior experience with Proliant, Paylocity, Gusto, JustWorks, or similar mid-market/enterprise HCM platforms. Ability to quickly adapt to new platforms.Knowledge of state-by-state labor laws, tax withholding, and compliance, particularly in high-turnover, multi-jurisdiction environments.Understanding of POS/T&A integration challenges (Toast, Tray, Xennial) and how these impact payroll processing.Compliance & Regulatory Knowledge:Strong grasp of Fair Labor Standards Act requirements, tip credit compliance, and state-specific wage rules for tipped employees.Awareness of variable-hour employee tracking and reporting requirements.Payroll Tax Filing & Reporting: Experience with federal, state, and local payroll tax obligations, including specialized filings for restaurants (e.g., FICA tip credit reporting).Operational & Client Management Skills:Comfort with tight payroll deadlines across 50100+ locations/units, ensuring accuracy under pressure.Ability to identify and implement process improvements, standardize workflows, and reduce error risk in large-scale payroll operations.Experience working directly with client contacts, handling escalations, and translating complex payroll issues into clear guidance.Familiarity with onboarding new clients, including data conversion, parallel runs, and client training.Analytical & Problem-Solving Skills:Strong attention to detail for reviewing payroll data, resolving discrepancies, and ensuring reporting accuracy.Ability to diagnose and correct payroll errors quickly, including tax issues, garnishments, and adjustments.Competence in generating, analyzing, and explaining payroll/HR reports to both internal leadership and external clients.Soft Skills & Professional Competencies:Ability to work closely with Aprio and offshore teams to manage workload distribution and maintain service quality.Skilled at creating repeatable processes that support long-term growth, not just immediate client needs.Strong written and verbal communication, especially when liaising with restaurant operators who may not have HR/payroll expertise.Comfort operating in a fast-growth, changing environment with evolving client demands and internal processesWhy Work for Aprio:Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm.Perks/Benefits we offer for full-time team members:Medical, Dental, and Vision Insurance on the first day of employmentFlexible Spending Account and Dependent Care Account401k with Profit Sharing9+ holidays and discretionary time off structureParental Leave coverage for both primary and secondary caregiversTuition Assistance Program and CPA support program with cash incentive upon completionDiscretionary incentive compensation based on firm, group and individual performanceIncentive compensation related to origination of new client salesTop rated wellness programFlexible working environment including remote and hybrid optionsWhat's in it for you:Working with an industry leader: Be part of a high-growth firm that is passionate for what's next.An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients.A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture.Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance.EQUAL OPPORTUNITY EMPLOYERAprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.