Customer Experience Specialist

8 hours ago


Palmetto, United States Life Surge Full time
Job Title: CES Ticket Sales Representative

Employment Type: Full Time, 40 hours/week

Reports to: CES Team Lead

FLSA Status: Non Exempt

Who We Are

LIFE SURGE is a leading company in the industry of faith-based live events and financial education programs. One of the fastest growing organizations in the country, LIFE SURGE exists to inspire, transform and equip people to build their personal impact in ways that glorify God.By annually producing 20+ events and providing financial education to thousands around the nation, we do just that.

We are a team of experienced professionals who are passionate about helping people learn, grow, and connect so they may live more enriched lives. Our culture is one where we celebrate one another, individually and as a team. We look to acknowledge and reward our star performers. Let your light shine in our company

Opportunity

The CES Ticket Sales Reps work with all of our marketing and promotional efforts to sell more tickets to LIFE SURGE. We sell thousands of tickets every month. Ticket Sales Reps employ several ticket selling strategies from developing LIFE SURGE ambassadors from existing tickets buyers to group tickets sales to church ticket sales. You must love selling on the phone through voice communications and text messages. Ticket Sales Reps have the opportunity to be promoted in other roles such as higher-level sales, marketing, management, and so forth.

Responsibilities
  • Connect with attendees to provide excellent customer service and sell additional tickets.
  • Outbound and Inbound calls, texts and emails to convert sales to upsells and group sales.
  • Identify new ticket sales opportunities.
  • Develop local ticket sales ambassadors and affiliates to drive more ticket sales.
  • Provide outstanding customer service before and after a sale.
  • Prospect new customers and build relationships to sell tickets to our events.
  • Leads are provided, however those who utilize their relationships, research and create their own leads lists and use proven sales skills will do extremely well in this role.
  • Organize a daily dashboard of warm leads.
  • Demonstrate confidence in product knowledge.
  • Work in a team-oriented environment.

Qualifications
  • Experience in sales or customer service.
  • Excellent verbal and written communication skills.
  • Strong, pleasant, and effective phone presence.
  • Self-motivated, self-managed, and driven by performance.
  • Ability to effectively multitask while keeping a positive attitude.
  • Organized and focused, yet with a "whatever needs done" for the organization mentality.

Job Benefits
  • Health, Dental, Vision, Life, Holiday and Paid Time Off.
  • Non-corporate, casual, entrepreneurial, comfortable, fun, and proactive work environment.
  • High-level performers, disciplined, and self-motivated people will do VERY WELL in this environment.

LIFE SURGE is an Equal Opportunity Employer. We value diversity and seek to empower each individual while supporting the many perspectives, skills, and experiences within our workforce. All employment is decided based on qualifications, merit, and business needs.Learn More

  • Palmetto, Florida, United States Life Surge Full time

    Job SummaryWe are seeking a highly motivated and sales-driven Ticket Sales and Customer Experience Representative to join our team at Life Surge. In this role, you will be responsible for selling tickets to our events while providing exceptional customer service.About UsLife Surge is a leading company in the industry of faith-based live events and financial...


  • Palmetto, United States Safelite Full time

    The Part Time Customer Advocate is one of Safelites first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction. What Youll...


  • Palmetto, Florida, United States Life Surge Full time

    Role OverviewWe are seeking a highly skilled and detail-oriented Financial Collections Specialist to join our team. This individual will be responsible for efficiently managing customer accounts, ensuring accurate account details, and contributing to the overall effectiveness of our Collections Department.


  • Palmetto, Florida, United States Banko Overhead Doors Full time

    We are seeking experienced full-time professionals to join our team as Overhead Garage Door Installation Specialists. With a career at Banko Overhead Doors, you become part of a team recognized for their commitment to customer service, with an A+ rating with the BBB and the Angie's List Super Service Award.Job OverviewThe Overhead Garage Door Installation...


  • Palmetto, United States Greentech Renewables Full time

    Job DescriptionJob DescriptionSUMMARY: Greentech Renewables is looking for an experienced Switchgear Quotations Specialist. The Switchgear Quotations Specialist is responsible for establishing relationships with customers and vendors to secure pricing positions for bids. This individual is also responsible for reviewing bid packages, formulating project...


  • Palmetto, Florida, United States Disability Solutions Full time

    We are seeking a skilled Garage Door Installation Specialist to join our team at Disability Solutions. This is a full-time position that requires the ability to work independently and as part of a team to ensure exceptional customer service.The ideal candidate will have experience in garage door installation, maintenance, and repair, with a strong...


  • Palmetto, Florida, United States Greentech Renewables Full time

    Job Summary:We are seeking a skilled Solar Delivery Operations Specialist to join our team at Greentech Renewables. In this role, you will be responsible for safely and efficiently delivering solar equipment to customers across the nation.Key Responsibilities:Operate a company vehicle to deliver solar equipment to customers in a professional and timely...


  • Palmetto, Florida, United States Banko Overhead Doors Full time

    About Us: Banko Overhead Doors, a leading provider of garage door products and services in West Central Florida since 1984, is seeking an experienced Door Installation Specialist to join our team.Salary: $35,000 - $75,000 per yearJob Description: As a Door Installation Specialist, you will be responsible for the construction, installation, and maintenance of...


  • Palmetto, United States Life Surge Full time

    Job Title: Student Support Specialist  Employment Type: Full Time, 40 hours/week  Reports to: Customer Care Manager  FLSA Status: Non-Exempt   Who We Are LIFE SURGE is a leading company in the industry of faith-based live events and financial education programs. One of the fastest growing organizations in the country, LIFE SURGE exists to inspire,...


  • Palmetto, Florida, United States Brown Heating, Cooling and Plumbing Full time

    We are seeking an experienced HVAC technician to join our team at Brown Heating, Cooling, and Plumbing. As an Air Quality Specialist, you will be responsible for running service and maintenance calls throughout the day.Company OverviewBrown Heating, Cooling, and Plumbing is a leading provider of heating, cooling, and plumbing services in Palmetto and Venice....


  • Palmetto, Florida, United States UGI Utilities Full time

    About UGI UtilitiesUGI Utilities is a leading provider of propane services, with a rich history dating back to 1959. Our company has grown to become the nation's premiere propane distributor, serving over 1.5 million residential, commercial, industrial, and motor fuel propane customers across the United States.A Career in Propane DeliveryWe are currently...


  • Palmetto, Florida, United States Disability Solutions Full time

    About the RoleWe are seeking a skilled Garage Door Installation Specialist to join our team. As a key member, you will be responsible for the installation and maintenance of overhead garage doors and openers.Key ResponsibilitiesInstall, repair, and maintain overhead garage doors and openersOperate hand and power tools, lift heavy materials, and drive to job...


  • Palmetto, Florida, United States DaVita Inc Full time

    Join DaVita Inc as a Nurse Care SpecialistWe are seeking an experienced and compassionate Nurse to join our team as a Nurse Care Specialist. This is a unique opportunity to make a meaningful difference in the lives of patients with end-stage renal disease or chronic kidney disease.About the Role:As a Nurse Care Specialist, you will be responsible for...


  • Palmetto, Florida, United States Great Clips Full time

    We are seeking a passionate and flexible Hairstyling Specialist to join our team. As a key member of our Great Clips salon, you will have the opportunity to work with a diverse range of clients and deliver exceptional hair styling services.About UsAt Great Clips, we pride ourselves on being a locally owned salon that offers a unique and welcoming environment...


  • Palmetto, United States Life Surge Full time

    Job Title: Impact CounselorEmployment Type: Full TimeReports to: Impact Counselor Manager / Student Support DirectorFLSA Status: Non-Exempt Who We Are:LIFE SURGE is a leading company in the industry of faith-based live events and financial education programs. One of the fastest growing organizations in the country, LIFE SURGE exists to inspire, transform and...


  • Palmetto, Georgia, United States Gypsum Management & Supply, Inc. Full time

    About Gypsum Management & Supply, Inc.">Gypsum Management & Supply, Inc. is a leading North American distributor of gypsum wallboard and other specialty building materials. Our company has an expansive network of distribution centers across the continent. ">As part of our extensive family of companies, Capitol Materials operates over 20 strategically...


  • Palmetto, Florida, United States 7-Eleven Full time

    Restaurant Associate Job Opportunity at 7-ElevenA Career in Food Service and Retail SalesWe are currently hiring a Restaurant Associate to join our team at Laredo Taco Company, located inside select 7-Eleven stations. As a valued member of the 7-Eleven Team, you will be responsible for providing prompt, efficient, safe, and courteous quality food service to...


  • Palmetto, Florida, United States Inspired Living at Hidden Lakes Full time

    We are seeking a caring and compassionate Support Care Specialist to join our team at Inspired Living at Lakewood Ranch in Bradenton, FL. As a key member of our community, you will play a vital role in ensuring the well-being and quality of life for our residents.As a Support Care Specialist, your primary responsibility will be to provide personalized care...


  • Palmetto, Florida, United States DaVita Inc Full time

    DaVita Inc.">We are seeking a skilled Nurse Care Specialist to join our team. As a valued member, you will play a crucial role in delivering high-quality patient care in an outpatient dialysis center. This position offers the opportunity to make a meaningful difference in the lives of patients and their families affected by end-stage renal failure or chronic...


  • Palmetto, Florida, United States Randall Construction Full time

    We are seeking a highly motivated and skilled Fire Sprinkler Installation Specialist to join our team in Tampa, Florida. As a key member of our commercial fire protection division, you will play a crucial role in ensuring the safe installation of fire sprinkler systems.The estimated salary for this position is $55,000 - $65,000 per year, depending on...