Business Analyst

1 week ago


Baltimore, United States Think Consulting Full time

100% Remote
No C2C or Sponsorship


Position Summary

The Salesforce Administrator and Business Analyst (BA) is responsible for the management and development the Salesforce platform as well as ensuring full utilization and customization of the platform to match and support business goals. The Salesforce Administrator and BA will review and analyze business processes and provide solutions to improve user experience and productivity.

Responsibilities
  • Salesforce System Support and Maintenance
    • Perform system maintenance and configuration, including user set up, roles, profiles, groups, and permission sets, complex flows and validation rules, custom objects, and fields.
    • Advise on system enhancements.
    • Monitor and analyze site metrics, system performance, and user activity.
    • Perform new release evaluations and execute new functionality rollouts.
    • Regularly audit data to uncover data integrity issues and/or opportunities for process improvements.
    • Develop complex reports and dashboards to support the delivery of key business metrics.
    • Deliver effective training modules and user guides.
    • Develop subject matter expertise and capabilities across the business.
  • Business Analysis
    • Collaborate with stakeholders to gather and confirm business requirements.
    • Analyze and consolidate information to develop solutions to ensure business requirements are achieved.
    • Partner with stakeholders to identify how business requirements can be delivered to ensure improved user experiences and reduced cost and or time impacts.
    • Provide expert support to business users in managing systems and process changes.
    • Provide expert advice on application solutions.
    • Produce functional, technical and system design documentation.
    • Create test scenarios for applications and enhancements.
    • Facilitate testing of Salesforce rollouts.
    • Interact with third party vendors and developers where appropriate.
    • Research, evaluate and recommend innovative technologies to support business needs.
    • Other responsibilities as directed by the Application Manager or Director of Information Technology.
Key Competencies and Experience:
  • Bachelor‘s Degree from an accredited college or university, OR 4 years‘ experience in relevant field.
  • Salesforce Administrator Certification Required
  • 1+ years Salesforce setup and configuration
  • Knowledge of the software development life cycle
  • Desired
    • 1+ years business analyst or project management experience
    • Experience working for a non-profit organization

Equal Opportunity Employer, including disability and protected veteran status


  • Business Analyst

    6 months ago


    Baltimore, United States Lorven Technologies Full time

    Hi Position: Business Analyst Location: Baltimore, Maryland 21201 (Need locals) Contract Background and Purpose The Maryland State Department of Education is in need of a contractual and temporary Business Analyst for the duration of six (6) months. The Business Analyst will work with the DAAPR team and affected stakeholders on several...

  • Business Analyst

    2 weeks ago


    Baltimore, United States RapidBrains Full time

    Job Title: Business Analyst (Coric/HP Exstream Expertise)Location: Baltimore, USJob Type: ContractExperience Required: 3-7 YearsJob Summary:We are seeking an experienced Business Analyst with expertise in Coric and/or HP Exstream platforms to drive business solutions, streamline workflows, and enhance document automation and reporting systems. The ideal...


  • Baltimore, United States Saxon Global Full time

    ROLE - Sr. Business Analyst Rate - 70-75 on C2C Client - T ROWE PRICE Work Auth - USC or GC ONSITE 2 DAYS A WEEK BALTIMORE MARYLAND NEED 2 References MUST HAVES - Finance exp /investment banking / Master's degree Comm skills 10/10 JOB DESCRIPTION Required: § 8+ years Asset Management experience. § 4+ years Front Office Investment Management project...


  • Baltimore, United States Saxon Global Full time

    Role - Sr. Business Analyst. Rate - $70-75/hr on C2C Work Auth - USC and GC only. Client - T Rowe Price Location - Baltimore , MD. (Onsite) Need 2 Professional references. JOB DESCRIPTION MUST HAVES - Finance exp /investment banking / Master's degree Comm skills 10/10 Required: § 8+ years Asset Management experience. § 4+ years Front Office Investment...


  • Baltimore, United States LHH Full time

    Job Posting: Senior Business AnalystLocation: Hybrid - - Baltimore, MDEmployment Type: 1 year contract with possibility of extensionWork Shift: M - F, Standard Business Hours, (40 hours a week)Job Summary:We are seeking a detail-oriented and experienced Senior Business Analyst to lead and manage business analysis activities for key projects within our...


  • Baltimore, Maryland, United States Lorven Technologies Full time

    Business Analyst Role=======================Location: Baltimore, MarylandJob Type: Onsite roleAbout the Role---------------As a Business Analyst at Lorven Technologies, you will be responsible for interviewing stakeholders to understand business processes and requirements. You will document existing processes and procedures, identify gaps, and recommend...

  • Business Analyst Sr

    6 days ago


    Baltimore, United States Innova Full time

    Innova Solutions has a client that is immediately hiring for a Business Data Analyst Sr.Position type: Full-time, ContractDuration: 12 MonthsLocation: Baltimore MD As a Business Data Analyst Sr,

  • Business Analyst

    8 months ago


    Baltimore, United States Omm IT Solutions Full time

    Job DescriptionAbout the Position:Interviewing various process stakeholders to understand Client's processes and the business requirements which drive themDocumenting existing Client's processes and procedures with diagrams and written descriptionsIdentifying gaps in business operations where no formal or consistent process existsAnalyzing processes and...


  • Baltimore, United States Saxon Global Full time

    JOB SUMMARY: The Senior Business Analyst will lead stakeholders across the front office, and other departments within development of requirements, process flows, testing and implementation in support of highly complex programs. The person will lead detailed analysis work as part of a broader program team, and in direct support of a program manager aligned...


  • Baltimore, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionJob Posting: Senior Business AnalystLocation: Hybrid - - Baltimore, MDEmployment Type: 1 year contract with possibility of extensionWork Shift: M - F, Standard Business Hours, (40 hours a week) Job Summary:We are seeking a detail-oriented and experienced Senior Business Analyst to lead and manage business analysis activities for...

  • Business Analyst

    3 weeks ago


    Baltimore, United States Ark Infotech LLC Full time

    Only- H1B, USC,TNTitle: Sr. Business Process Consultant (10+YEARS)Duration of the contract: 2 years Work Location: 2310 Broening Highway, Baltimore, MD 21224 Must Have- any of the certification (CBAP or PMI BA or Scrum) ActiveI need the candidate's resume, visa, DL, degree certificate(s), LOI and other professional certificates.Qualifications and Experience:...

  • Business Analyst

    3 weeks ago


    Baltimore, United States Ark Infotech LLC Full time

    Only- H1B, USC,TNTitle: Sr. Business Process Consultant (10+YEARS)Duration of the contract: 2 years Work Location: 2310 Broening Highway, Baltimore, MD 21224 Must Have- any of the certification (CBAP or PMI BA or Scrum) ActiveI need the candidate's resume, visa, DL, degree certificate(s), LOI and other professional certificates.Qualifications and Experience:...

  • Business Analyst

    1 week ago


    Baltimore, United States Omm IT Solutions Full time

    Job Description About the Position: Interviewing various process stakeholders to understand Client's processes and the business requirements which drive them Documenting existing Client's processes and procedures with diagrams and written descriptions Identifying gaps in business operations where no formal or consistent process exists Analyzing processes...


  • Baltimore, United States Crossfire Consulting Full time

    Business Analyst Sr. [Contract Length] 1 year [Location] Baltimore, MD [Work Setup] Hybrid (Monday and Friday Remote; Tuesday, Wednesday, and Thursday In-Office) Introduction: We are seeking an experienced Business Analyst Sr. to join our dynamic team in a hybrid role based in downtown Baltimore. This position is integral to driving business process...


  • Baltimore, Maryland, United States 4A Consulting, LLC Full time

    About 4A Consulting, LLCWe are a consulting firm that helps businesses improve their operations and make data-driven decisions.Job Title: Business Systems AnalystThe estimated salary for this position is $95,000 - $115,000 per year, based on national averages in the United States.Job Description:Project PlanningAs a Business Systems Analyst at 4A Consulting,...


  • baltimore, United States Creative Financial Staffing Full time

    Why take a job as an ERP Business Analyst? Enjoy the freedom of working remotely, shaping your work-life balance Contribute to Oracle E-Business ERP implementation and make a meaningful difference in the data space Work with a dynamic team, showcasing your skills without the constraints of a traditional office Take charge of your career and professional...


  • baltimore, United States Creative Financial Staffing Full time

    Why take a job as an ERP Business Analyst? Enjoy the freedom of working remotely, shaping your work-life balance Contribute to Oracle E-Business ERP implementation and make a meaningful difference in the data space Work with a dynamic team, showcasing your skills without the constraints of a traditional office Take charge of your career and professional...


  • Baltimore, United States Adage Innovations Inc Full time

    Benefits: 401(k) 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Profit sharing Training & development Vision insurance Job Summary We are seeking a Senior Business Analyst to join our team! You will be working onsite with the client as a Business Process consultant. The ideal candidate has strong business process...


  • Baltimore, United States Applied Technology Services Full time

    This posting is for pipelining purposes in anticipation of an award If you are seeking a position with a strong team, focused on doing great things every day, with the opportunity to sell a wide array of technological solutions from the desktop to the data center, then join our team at ATS! We are looking for talented, creative individuals to help our...


  • Baltimore, United States Johns Hopkins Medicine Full time

    Apply Refer a Friend Back Share This Page Share on Facebook Share on Twitter Share on LinkedIn Share via Email Job Details Requisition #: 641896 Location: Johns Hopkins Health System, Baltimore, MD 21201 Category: Sightline Schedule: Day Shift Employment Type: Full TimeJohns Hopkins Sightline: Unleash Your Impact The Johns Hopkins Sightline Business...