Director Talent Culture

1 month ago


San Francisco, United States AccorHotel Full time

As a team builder the Director supports all leaders and colleagues within the hotel ensuring company policies Fairmont San Francisco operating and service standards are followed colleague engagement is high and financial goals are met. You will plan lead direct develop and coordinate the policies initiatives activities and staff of the Talent & Culture department ensuring legal and labor compliance and implementation of the mission and talent strategy. You are selfmotivated take ownership of driving your own performance and thrive on being trusted in how you do your job as an expert in what you do best while also having the appetite to learn how to do new things. You work brilliantly with colleagues across the hotel to ensure we are one team delivering a seamless and memorable colleague and guest experience 

What you will be doing: 

  • You will lead and oversee the daytoday operation of the Talent & Culture Department and collaborate with senior leadership on the implementation of the human resources strategy
  • You promote positive Colleague relations through an environment that encourages open communication trust mutual respect and fun 
  • You play an integral role in the Executive Committee with a particular emphasis on coaching support colleague relations and overseeing all aspects of administration and reporting.
  • You provide Human Resources strategic support to the Executive Committee and implements policies and procedures in alignment with the companys mission and values.
  • You empower and assist  Departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in colleague feedback 
  • You oversee the administration of human resource programs including but not limited to compensation benefits and leaves; disciplinary matters; disputes and investigations; performance and talent management; productivity recognition and morale; occupational health and safety; and training and development.
  • You collaborates on development of annual Talent & Culture budget and manages day to day expenses and month end reporting and forecasting of Talent & Culture accounts.
  • You conduct research and analysis of organizational trends including review of reports and metrics from the organizations human resources information system (HRIS) and talent management system.
  • You oversee and manage all recruitment in accordance with company policies and procedures
  • You monitor and ensure the organizations compliance with federal state and local employment laws and regulations and recommended best practices; review and modify policies and practices to maintain compliance.
  • You are constantly challenging the status quo and thinking about how we can improve the way we do things to create an even better guest and colleague experience
  • You are selfmotivated and take ownership for driving your own performance; thriving on being trusted and being given freedom in how you do your job
  • You handle discipline and termination of employees in accordance with company policy
  • You handle labor relations matters including grievance mediations arbitrations and union negotiations 
  • You empower and assist  with all colleague events 
  • You ensure compliance with Accor/Fairmont policy and local legislation in all aspects of the human resources function 
  • Consistently offer professional friendly and engaging service
  • Other duties as assigned

Qualifications :

Your experience and skills include:

  • Minimum of 4 years experience in a Human Resources leadership capacity preferably within the hospitality industry. Understanding of hotel operations is an asset
  • Working knowledge of CBA agreements is required 
  • University/college degree or diploma required; Formal education or certification in Human Resources Management an asset
  • Previous experience with benefit administration and employee wellness and safety initiatives
  • Proven organizational skills works well on own initiative and as a team able to set and meet deadlines with quality results
  • Strong computer skills proficient with MS Office (Word Excel Outlook etc.)
  • Strong interpersonal communications and presentation skills both written and oral
  • Selfconfident and able to communicate easily with all levels of an organization from line colleagues to Executives

Physical Aspects of Position (include but are not limited to):

  • Constant standing throughout shift
  • Occasional lifting and carrying up to 20 lbs
  • Occasional kneeling pushing pulling lifting
  • Occasional ascending or descending ladders stairs and ramps

Remote Work :

No


Employment Type :

Fulltime



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