Service Specialist
4 weeks ago
Service Specialist - MtmOur work matters. We help people get the medicine they need to feel better and live well. It fuels our passion and drives every decision we make.The Medication Therapy Management (MTM) Service Specialist is responsible for receiving inbound and making outbound calls to qualified members across all lines of business to review the benefits of the MTM program. This position speaks with members to gather and document accurate information about the member and/or the members' medications and related disease states using the MTM Program system and processes.Responsibilities include:Receive inbound and make outbound calls to eligible beneficiaries to schedule MTM clinician interventions in a manner that meets the specialized needs of the targeted population; for Medicare, is Centers for Medicare & Medicaid Services (CMS) compliance compliantUtilize Prime's MTM process management system to record member specific informationAssess beneficiary information to ensure appropriate interaction is scheduled with appropriate MTM clinician (i.e., Pharmacist)Perform outreach calls to pharmacies to research contact informationAddress and triage queries regarding MTM related topics by transferring calls to MTM staff or other department help linesDocument MTM eligibility and program status in the applicable software systems (i.e., MSA Toolbox, RX Claim)Other responsibilities as assignedMinimum qualifications:High School diploma from an accredited school or equivalent GED1 year of work experience in customer serviceMust be eligible to work in the United States without the need for work visa or residency sponsorshipAdditional qualifications:Has suitable home office (i.e., chair, desk, internet, etc.) that meet Prime required standards (if work from home position)Strong interpersonal communication skills with focus on professional demeanor and empathyStrong verbal and written communication and problem-solving skillsStrong organization skills with the ability to handle multiple tasks, prioritize and meet deadlinesProficient in Excel, Word, and system operations (e.g. workflow processes and case management)Government programs (Medicare) knowledgePreferred qualifications:Contact Center experiencePharmacy and/or PBM experience1 year of experience in healthcare industryExperience working with highly confidential medical informationCPhT certificationFluency in another language (Spanish)Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law. We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
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Carson, United States Providence Health & Services Full timePatient Services SpecialistProvidence Medical Institute is hiring for Patient Services Specialist and Senior Patient Services Specialist at multiple locations which may include Torrance, Carson, Hawthorne, Los Angeles, Manhattan Beach, Redondo Beach, San Pedro, West Hills and Santa Monica.This is a combined posting for a Patient Services Specialist and...
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Retail Service Specialist
3 weeks ago
Carson City, United States O'Reilly Automotive Full timeO'Reilly Automotive - 1715 North Carson Street [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership...
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Culver City, CA, United States Providence Service Full timeDescription Providence Medical Institute is hiring for Patient Services Specialist and Senior Patient Services Specialist at multiple locations which may include Torrance, Carson, Hawthorne, Los Angeles, Manhattan Beach, Redondo Beach, San Pedro, West Hills and Santa Monica. This is a combined posting for an Patient Services Specialist and Senior Patient...
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Culver City, CA, United States Providence Service Full timeDescription Providence Medical Institute is hiring for Patient Services Specialist and Senior Patient Services Specialist at multiple locations which may include Torrance, Carson, Hawthorne, Los Angeles, Manhattan Beach, Redondo Beach, San Pedro, West Hills and Santa Monica. This is a combined posting for an Patient Services Specialist and Senior Patient...
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Help Desk Service Specialist
2 weeks ago
Carson City, United States Link Technologies Full timeLink Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Help Desk Service Specialist to join our team. QUALIFICATIONS Solid understanding of Service Desk and Customer Support center operations. Minimum of two (2) years of hands?on experience troubleshooting various hardware and software products, including but...
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Consumer Services Specialist
1 week ago
Carson City, United States Nevada Staffing Full timeConsumer Services Specialist We are currently hiring for our next call center class that will start Monday, January 26th, 2026. The Consumer Services Specialist is responsible for delivering the Unparalleled Customer Experience and build relationships with UMB customers through the handling of inbound service center calls. How you will spend your time:...
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Consumer Services Specialist
7 days ago
Carson City, NV, United States Nevada Staffing Full timeConsumer Services Specialist We are currently hiring for our next call center class that will start Monday, January 26th, 2026. The Consumer Services Specialist is responsible for delivering the Unparalleled Customer Experience and build relationships with UMB customers through the handling of inbound service center calls. How you will spend your time: ...
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Field Service Specialist III
1 week ago
Carson City, NV, United States Copeland Full timeAbout Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing...
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Culver City, CA, United States Providence Health & Service Full timeDescription Providence Saint John's Medical Foundation is hiring for Patient Services Specialist and Senior Patient Services Specialist at multiple locations which may include Torrance, West Hills, Carson, Hawthorne, Los Angeles, Manhattan Beach, Redondo Beach, San Pedro and Santa Monica. This is a combined posting for an Patient Services Specialist and...
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Consumer Services Specialist
1 week ago
Carson City, United States Remote Staffing Full timeConsumer Services Specialist We are currently hiring for our next call center class that will start Monday, January 26th, 2026. The Consumer Services Specialist is responsible for delivering the Unparalleled Customer Experience and build relationships with UMB customers through the handling of inbound service center calls. How you will spend your time:...
