Learning Consultant

2 weeks ago

San Jose, United States Thethinkacademy Full time

Job Title: Remote Learning Consultant

Job type: Full-Time 30-40 hours/week (Contractor)

Location: Remote

Intended Start Date: ASAP

Who We Are:

Think Academy US (www.TheThinkAcademy.com), a 100% owned subsidiary of TAL Education Group (NYSE: TAL), is a recently established education technology (Ed-Tech) company providing K-12 extra-curricular learning services through science and technology. We aim to foster children’s critical thinking and logic skills through innovative teaching techniques. We believe Love and Technology can enhance education. Each week, over 6 million students engage with TAL‘s online and offline education platform.

Your Role:

Think Academy U.S. is seeking a Learning Consultant to provide expert guidance and personalized support to parents, ensuring their students’ needs are effectively met throughout their time at Think Academy. This role requires strong communication skills, quick problem-solving abilities, and a deep understanding of client needs.

Responsibilities include:

  • Guiding parents through personalized consultations to navigate their students‘ educational journey.
  • Acting as the primary resource for parent-clients, ensuring their concerns are addressed promptly.
  • Assessing individual student needs and collaborating with parents to develop tailored strategies that enhance learning outcomes.
  • Building positive, long-lasting relationships with parents and students, delivering exceptional service.
  • Addressing challenges with creative solutions to meet parent and student needs effectively.

Shifts:

  • Morning Shift: 6:00 AM - 3:00 PM PST ~ any day of the week
  • Evening Shift: 2:00 PM - 10:00 PM PST ~ any day of the week

What We’re Looking For:

  • Passion for learning and eagerness to tackle challenges.
  • Strong communicator who is friendly, attentive, and skilled at understanding customer needs.
  • Comfortable in a fast-paced, dynamic environment.
  • Quick and clear in communication, with a knack for timely responses.
  • Able to commit at least 20 hours per week.
  • Fluency in Mandarin (speaking, reading, and writing) is essential.

Pay & Benefits:

  • Flexible Remote Work: Work from anywhere that suits you best
  • Performance-Based Commission: Rewards for hard work with extra earnings.
  • Paid Training: We invest in your success from day one.
  • Professional Growth: Enhance your communication, strategic thinking, and problem-solving skills through hands-on experience.
  • Pay: $15-$18/hr (varies by location)

Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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