Employee Service Center Supervisor
14 hours ago
The Employee Service Center Supervisor manages the leads and customer service agents who assist external consumers and internal clients with complex questions/problems regarding multiple Employee Service products and services. S/he educates consumers about the teams, partners with other departments to ensure escalated issues are addressed and processes are followed and reports on the teams' performances.Available shifts will be within department operational hours.What you'll do* Manages activities of leads and employees to insure the teams are functioning effectively to meet consumer/clients' needs and operational initiative targets.* Contributes to team's process improvement efforts and implements changes in a positive way. Incorporates client feedback into efforts.* Develops partnerships with other internal groups and business units to improve speed of issues resolutions and to recommend product improvements.* Produces and analyzes statistical reports to monitor teams' performance; also monitors service-related trends to share with Business Units, Product Management, Vertical leads. (Approx. 10%)* Participates in projects, including budget process, as assigned. Serves as an ambassador for the team in internal/external meetings, site visits, etc.What experience you need* Experience as a team lead or supervisor in a call center environment.* Working knowledge of CRM tools.* Familiarity with ticketing software.What could set you apart* Bachelor's degree* Familiarity with Siemens OpenScape Contact Center and Equifax applications (or the ability to learn quickly). Learn More
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Employee Service Center Supervisor
5 days ago
St. Louis, United States Equifax, Inc. Full timeEquifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. The Employee Service Center Supervis Supervisor, Service, Employee, Retail
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Employee Service Center Supervisor
6 days ago
Saint Louis, United States Equifax Full timeThe Employee Service Center Supervisor manages the leads and customer service agents who assist external consumers and internal clients with complex questions/problems regarding multiple Employee Service products and services. S/he educates consumers about the teams, partners with other departments to ensure escalated issues are addressed and processes are...
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Employee Service Center Supervisor
5 days ago
Saint Louis, United States Equifax Full timeThe Employee Service Center Supervisor manages the leads and customer service agents who assist external consumers and internal clients with complex questions/problems regarding multiple Employee Service products and services. S/he educates consumers about the teams, partners with other departments to ensure escalated issues are addressed and processes are...
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Supervisor of Postal Services
1 week ago
St Louis, Missouri, United States Service Source Full timeThe Mail Operations Supervisor is responsible for overseeing the daily operations of the mailroom, ensuring that all tasks are completed efficiently and effectively. As a key member of the team, this individual will supervise staff, manage contracts, and maintain compliance with safety and security regulations. If you have a passion for customer service,...
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St Louis, Missouri, United States Levy Full timeJob OverviewThe Levy Enterprise Center is seeking a highly motivated and experienced Concessions Supervisor to manage the daily operations of our concession stands. This role is ideal for individuals who are passionate about providing exceptional guest experiences and have a proven track record in leadership.About the Role:Manage the operations of multiple...
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Warming Center Overnight Shelter Supervisor
1 week ago
St Louis, Missouri, United States The Salvation Army Central Territory Full timeThe Salvation Army Family Haven Shelter in St. Louis, Missouri, is hiring a Warming Center Overnight Program Monitor. This position involves performing duties to assist, monitor, and maintain order for homeless clients at the shelter. The role is full-time, temporary, with 30 hours per week and an hourly wage ranging from $17.00 to $18.00 based on...
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ADON/RN House Supervisor
3 weeks ago
St Louis, United States Beauvais Rehab and Healthcare Center Full timeBeauvais Rehab and healthcare Center is interested in hiring an ADON/RN House Supervisor for our skilled nursing facility. Someone capable, who works in conjunction with the Director of Nursing Services in managing Nursing Services. Someone with organizational skills, goal oriented and energized to strive for excellence in our facilities. ADON/RN House...
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Operations Supervisor
14 hours ago
St. Louis, United States GRIFOLS, S.A. Full timeWould you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...
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Operations Supervisor
2 weeks ago
St. Louis, United States GRIFOLS, S.A. Full timeWould you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...
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Employee Safety Nurse Specialist
1 month ago
St Louis, United States BJC HealthCare Full timeAdditional Information About the Role Come join our team as a Full time Employee Safety Nurse Specialist with BJC Corporate Health located at the Mid Campus Center, this is a rare opportunity to join a great team! Outpatient 40-Hours per week Day Shift Benefit Eligible NO CALL, NO WEEKENDS, NO HOLIDAYS Overview BJC Corporate Health Services comprises...
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St Louis, Missouri, United States Zelis Full timeJob SummaryWe are seeking a highly skilled Director of Call Center Operations and Team Development to lead our team of professionals in delivering exceptional customer experiences.About the RoleThis is an exciting opportunity for a motivated and results-driven leader to join our organization as a Director of Call Center Operations and Team Development. The...
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Member Services Coordinator PT
1 month ago
St Louis, United States St. Louis Jewish Community Center Full timeJob Type Part-timeDescriptionThe St. Louis Jewish Community Center (the J) has been providing excellent health and cultural experiences for the entire community for over 140 years. Members and program participants enjoy access to state-of-the-art facilities and programs, arts, and sports experiences. Employees enjoy a large range of benefits including a...
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ADON/RN House Supervisor
12 hours ago
St. Louis, United States Beauvais Rehab and Healthcare Center Full timeBeauvais Rehab and Healthcare Center - Beauvais Rehab and healthcare Center is interested in hiring an ADON/RN House Supervisor for our skilled nursing facility. Someone capable, who works in conjunction with the Director of Nursing Services in managing Nursing Services. Someone with organizational skills, goal oriented and energized to strive for...
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ADON/RN House Supervisor
4 weeks ago
St. Louis, United States Beauvais Rehab and Healthcare Center Full timeBeauvais Rehab and Healthcare Center - Beauvais Rehab and healthcare Center is interested in hiring an ADON/RN House Supervisor for our skilled nursing facility. Someone capable, who works in conjunction with the Director of Nursing Services in managing Nursing Services. Someone with organizational skills, goal oriented and energized to strive for...
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RN House Supervisor Lead
4 days ago
St Louis, Missouri, United States Beauvais Rehab and Healthcare Center Full time**Job Summary**We are looking for an experienced ADON/RN House Supervisor to manage Nursing Services at Beauvais Rehab and Healthcare Center. As a key member of our team, you will be responsible for supervising staff performance, ensuring quality assurance activities, and managing MDS data entry and submission.This role requires someone with strong...
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Warming Center FT Program Monitor
2 months ago
St Louis, United States The Salvation Army USA Central Territory Full timeThe Salvation Army Family Haven Shelter located in St. Louis, Missouri, is looking for Program Monitors for our Warming Center. This individual will perform related duties to assist, monitor, and maintain order of homeless clients occupying the Warming Center. This is a full-time, temporary position, 35 hours per week with the starting pay ranging from...
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Member Services Coordinator PT
1 month ago
St Louis, United States St. Louis Jewish Community Center Full timeJob Type Part-time Description The St. Louis Jewish Community Center (the J) has been providing excellent health and cultural experiences for the entire community for over 140 years. Members and program participants enjoy access to state-of-the-art facilities and programs, arts, and sports experiences. Employees enjoy a large range of benefits including a...
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Field Service Supervisor
7 days ago
St. Louis, United States Clean Harbors Full timeHepaco, a Clean Harbors company, in St. Louis, MO is seeking a Field Service Supervisor to plan, lead, organize and coordinate the daily operations of the service line crew. This includes responsibility over proper operation of equipment, driving operational efficiencies at the work site and ensuring accurate documentation related to the job is completed...
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Supervisor - Security Specialist
2 months ago
St Louis, United States ServiceSource Full timeMake an an organization impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is of talented people who drive innovation, embrace change, and serve humanity. Job Summary The Supervisor will act as lead over several Sensitive Compartmented Information Facility (SCIF) components: SCIF Service,...
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Customer Service
6 days ago
St. Louis, United States Whole Foods Full timeDelivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service. Establishes clear expectations for balancing in-store customer service and completing online orders. Monitors in-store and o Customer Service, Supervisor, Commerce, Service, Customer Experience, Customer, Grocery