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Director of Quality

4 months ago

Seminole, United States ACE Thermal Systems Full time

Position Overview:

The Director of Quality is entrusted with ensuring the highest standards of quality across all aspects of our operations. Reporting directly to the President, this role plays a pivotal part in maintaining and enhancing ACE Thermal Systems’ reputation for excellence and reliability in delivering cutting-edge solutions to clientele.


Role Responsibilities:

The essential duties and responsibilities of the Director of Quality role include the following, (others may be assigned):

  • Guarantee that products are safe and airworthy.
  • Ensure that only qualified products are permitted to ship to customers.
  • Direct and mentor the Quality Managers at each site.
  • Introduce synergies between sites by creating standard procedures and enhancing collaboration.
  • Implement efficient processes to ensure compliance with customer requirements and FAA regulations.
  • Provide oversight for customer audits, regulatory agency audits, AS9100 audits and other 3rd party audits.
  • Introduce and manage impactful quality performance metrics.
  • Develop quality improvement processes.
  • Establish and monitor external and internal audits within the sites.
  • Perform analysis of the maturity of the QMS(s), identify potential risk and drive improvement plans.
  • Build and maintain good relationships with customers and regulatory agencies through Quality compliance.
  • Drive Continuous Improvement by facilitating actions to improve FPY, reduce scrap/rework and reduce warranty returns.
  • MRB process ownership includes timely disposition and driving corrective actions.
  • Maintain daily inspection throughput to support shipping goals.
  • Drive process audits to reduce the quality rejections at inspection.



Experience and Skills:

  • Bachelor's degree or higher.
  • 15 years’ minimum experience in Quality or similar positions, with at least 7 years’ experience in a leadership role. Minimum 2 years’ experience in aerospace environment.
  • Knowledge of Aerospace and Defense industry and its regulations
  • Expertise in QMS and process management
  • Leadership capability especially in embarking in a share vision and empowering people
  • Knowledge of Quality tools (measures in production, nonconformance, tracking, calibration, etc.)
  • Receptiveness and ability to foster teamwork.
  • Practical oral and written communication skills.
  • Organization and management skills
  • Integrity and exemplarity in all circumstances
  • Ability to develop and maintain trusted relations with upper and lower management, and be able to explain issues in readily understandable terms.
  • Proven interpersonal skills.
  • Ability to negotiate, to explain and to persuade.
  • Proficient knowledge and experience using Microsoft Office (Word, Excel, PowerPoint
  • Employee may be subject to random drug and alcohol testing under FAA regulations.


Personal Characteristics:

  • Strong organization skills
  • High level of attention to detail and accuracy
  • Ability to prioritize
  • Professional level written and verbal communication skills
  • Problem-solving skills
  • Interpersonal skills
  • Decision-making skills
  • High level of integrity
  • Ability to thrive in a fast paced, high volume, team environment
  • Ability to succinctly communicate quality performance, challenges, and improvement plans to senior leadership.