Intake Assistant

Intake AssistantThis position supports the Corewell Health William Beaumont University Structural Heart program residing in the Ernst Cardiovascular Center. Clerical tasks including but not limited to scheduling, data collection for registry requirements, coordination and communication with team members, referring providers, and ancillary departments. Experience preferred in Microsoft office programs and EPIC medical record system.Job SummaryThe Intake Assistant is responsible for referral processing, providing accurate and complete data input for pre-authorization requests while effectively communicating to internal and external customers.Essential FunctionsObtains initial and subsequent insurance authorization and pre-certification for in office procedures, treatments and services.Researches additional or alternative resources for non-covered services to prevent payment denials.Maintains a close working relationship with site Patient Financial Counselor.Communicates with clinical staff, PFC, and management regarding restrictions or unique requirements for insurance plans.Maintains a current working knowledge of authorization requirements for all payers, and of state and federal regulatory guidelines.Assists in maintaining manuals, logs and other required documentation.Demonstrates an understanding of patient confidentiality to protect the patient and the clinic/corporation.Follows policies and procedures to contribute to the efficiency of the front office.Covers for and assists with other front office functions as requested.Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.Performs other duties as assigned.QualificationsRequiredHigh School Diploma or equivalentKnowledge of Medical TerminologyExcellent computer skills to include Microsoft Office Suite, EHR/EMR and insurance portals.Great Communication skillsPreferredA minimum of (3) years of medical business office experience with insurance procedures and patient interaction.Additional clinical backgroundAbout Corewell HealthAs a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.How Corewell Health cares for youComprehensive benefits package to meet your financial, health, and work/life balance goals.On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and moreOptional identity theft protection, home and auto insurance, pet insuranceTraditional and Roth retirement options with service contribution and match savingsEligibility for benefits is determined by employment type and statusPrimary LocationSITE - Royal Oak Hospital - 3601 W 13 Mile Road - Royal OakDepartment NameHB HOPD - Ernst Cardiovascular Center Royal OakEmployment TypePart timeShiftDay (United States of America)Weekly Scheduled Hours20Hours of Work7 a.m. - 5 p.m.Days WorkedMonday - FridayWeekend FrequencyN/ACURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.