Customer Service Representative
15 hours ago
No matter who you are or where you come from, we have a place for you to call home. You bring the desire to succeed as a customer service professional, and we'll provide the necessary training and ongoing education. We take immense pride in the opportunity we offer our entry-level Customer Service Representatives to explore their curiosity and thrive forward. Suppose you crave a career where you are always learning something new, putting your customers first, working with a sense of fulfillment, and helping your teammates, all while having fun. In that case, our Customer Service Representative position is the ideal role for you
As A Customer Service Representative You Will Be:
- Assisting customers in person by determining their unique needs and presenting appropriate products and services that will increase customer satisfaction
- Ensuring sales transactions are completed accurately, timely, and catered to the customer's unique specifications and desires
- Informing customers of pricing options, sales promotions, anticipated delays, installation dates, or any additional information that they may need
- Upselling new products or services when needed to benefit the customer needs
- Attending training meetings and virtual conference calls to retain fresh knowledge of our client's sales, promotions, or updates to product lines
- Approaching each customer and communicate solutions in an empathetic, professional, and courteous manner
- Assisting fellow customer service and sales team members in exceeding customer acquisition and sales targets
We Look For Individuals With:
- An impeccable willingness to learn and expand their professional customer service career
- A natural problem-solver with the ability to manage customer complaints with ease
- The ability to effectively communicate, verbally and in writing, and willingness to enhance these traits
- The ability to consistently display a positive and helpful attitude with customer, sales executives, and co-workers
- An empathy, patience, and caring demeanor towards customers, clients, and co-workers
Basic Qualifications We Look For In A Customer Service Representative:
- 0-3 years of experience as a Customer Service Representative and/or Sales Associate
- High school diploma or comparable certification
- Willingness to learn new skills
- Reliable transportation
Perks:
- Inclusive and diverse team from entry-level to senior management
- Virtual client meetings and nation-wide conferences to enhance industry knowledge
- Company funded vacations and team building events
- Opportunities to cross-train in multiple departments (i.e., sales, business development, compliance, etc.)
- Hands-on training individualized to your learning needs
- Opportunities to advance into a team lead, supervisor, and manager role (no prior experience needed)
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