Enrollment Eligibility Representative

3 weeks ago

Dallas, United States UnitedHealth Group Full time

At UnitedHealthcare, we‘re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Positions in this function include operating data entry devices to perform a variety of data entry duties across functions including Claims and Network Operations.

This position is full time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 AM - 5:00 PM CST. It may be necessary, given the business need (During open enrollment period, October - February), to work mandatory occasional overtime and weekends. If you reside within a commutable distance to our Fort Worth office located at 300 Burnett Plaza, Fort Worth, TX 76116, you will need to be available to come onsite for Quarterly team meetings.

This will be paid on-the-job training. The hours during training will be 8:00 AM - 5:00 PM CST from Monday - Friday.

If you are located within the state of Texas, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

  • Moderate work experience within own function.
  • Some work is completed without established procedures.
  • Basic tasks are completed without review by others.
  • Supervision / guidance is required for higher level tasks.

You‘ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED OR equivalent work experience
  • Must be 18 years of age OR older
  • 1+ years of experience with working in customer service
  • Experience with AS400
  • Experience with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
  • Experience with Microsoft Word and Microsoft Outlook
  • Ability to work any of our shift schedules during our normal business hours of 8:00 AM - 5:00 PM CST including the flexibility to work mandatory occasional overtime and weekends based on business need (During open enrollment period, October - February)

Telecommuting Requirements:

  • Reside within the state of Texas
  • Ability to keep all company sensitive documents secure (if applicable)
  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Skills:

  • Ability to remain focused and productive each day though tasks that may be repetitive.

*All employees working remotely will be required to adhere to UnitedHealth Group‘s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO

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