Services Coordinator

2 weeks ago

St Louis, United States Core & Main Full time
Job Description

Job Summary

Responsible for Human Resources and cross-functional teams‘ transactions according to standard operational procedures while promoting a best-in-class customer experience.

Major Tasks, Responsibilities and Key Accountabilities

  • Works within a team to receive various HR transaction requests that support the associate experience.
  • Collaborates with transaction requesters as necessary to obtain complete data and enters within appropriate systems using a high level of attention to detail following standard operating protocols. Communication of completion via standard protocols.
  • Provides timely communication and clear instructions to candidates throughout the hire workflow process for completion of pre-employment screening, start date confirmation and pre-boarding.
  • Coordinates with pre-employment vendors and candidates to finalize drug and background checks.
  • Ensures new hire data is complete and accurate prior to hire.
  • Supports staffing compliance by monitoring key processes and appropriate completion of the recruiting process. Reviews processes and creates standard operating procedure documents.
  • Effectively partners with other internal departments to accomplish tasks.
  • Adheres to SLAs (Service Level Agreements) and supports KPI (Key Performance Indicators) tracking as requested.
  • Works efficiently and expediently to accomplish goals.
  • Works to identify and correct errors.
  • Other projects as assigned.

Nature and Scope

  • Refers complex, unusual problems to supervisor.
  • Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Typically requires overnight travel less than 10% of the time.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Minimum Qualifications

  • Must be a minimum of 18 years of age or older
  • Must pass pre-employment assessment(s) if applicable

Education and Experience

  • HS Diploma or GED, strongly preferred. Specialized skills training/certification may be required. Generally 1-3 years of experience in area of responsibility.

Preferred Qualifications

  • Experience working with Applicant Tracking Systems (ATS), Human Resources Information Systems (HRIS) and data entry procedures.
  • Prior human resources experience.
  • Familiarity with payroll/benefits systems and procedures.
  • Skills beneficial in the role include attention to detail, customer service, accuracy in data entry, collaboration and communication.
  • Experience with an ATS, Workday, and prior human resources experience.
  • Attention to detail and organization skills would be highly beneficial.

About Core & Main

Based in St. Louis, Core & Main is a leading distributor of water, sewer, storm drain and fire protection products in the United States. Operating approximately 320 branches nationwide, the company combines local expertise with a national supply chain to provide contractors and municipalities innovative solutions for new construction and aging infrastructure. Core & Main‘s 4,500 plus associates are committed to the safe distribution of water and fire protection to help communities thrive. Visit www.coreandmain.com to learn more.

Core & Main is an Equal Employment Opportunity employer. Employment at Core & Main is based solely on a person‘s merit and qualifications directly related to professional competence. Core & Main does not discriminate against any employee or applicant on the basis of race, creed, color, religion, national origin, nationality, ancestry, age, disability, veteran status, pregnancy or related condition (including breastfeeding), affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, citizenship, or any other basis protected by law.

None of the questions in this application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job-related information or protected characteristics.

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