Support Associate

2 weeks ago

Dearborn, United States Macy‘s Full time

Are you ready to bring your amazing self to work?

At Macy‘s, Inc., we‘re on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Summary

Are you ready to make this holiday season magical for our shoppers? As a Seasonal Store Support Colleague, you will be the backbone of our holiday operations. In this role, you‘ll manage the flow of merchandise into and out of our stores, handle the unloading and processing of inventory, and pick, pack, and ship customer orders. You will work with other team members to achieve department goals and maintain a positive work environment. Most importantly, you will put the customer first, greeting and assisting our customers when needed.

We‘re looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays.

What we can offer you

  • An inclusive, challenging, and refreshingly fun work environment
  • Generous employee discount at Macy‘s and Bloomingdale‘s, on top of other offers and discounts
  • Access Your Wages Anytime - Easily access wages you‘ve earned, without waiting for payday
  • Employee Assistance Program (mental health and financial literacy resources)
  • Potential for year-round employment opportunities

What you will do

  • Greet customers warmly and direct them to the appropriate department.
  • Unload and unpack merchandise, remove packaging, and add security tags
  • Sort and label merchandise, keeping the receiving area clean and organized
  • Complete all processing and receiving activities in accordance with productivity standards, timelines, and asset protection inventory control and compliance procedures
  • Ensure promotional signage is accurate and up-to-date
  • Move merchandise to the stockroom or sales floor, assisting with product placement and seasonal changes
  • Select and pack merchandise from the selling floor, process shippable returns, and abandoned in store pickup orders
  • Retrieve and deliver orders curbside, ensuring timely completion of online pickups
  • Collaborate with team members to meet goals and maintain a positive environment

Who you are

  • Focused on upholding Macy‘s dedication to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve, every day in every store and office, with every customer and associate.
  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
  • Ability to communicate and share information with diverse groups of customers and peers.
  • Self-starter; able to adapt quickly to changing customer expectations and needs.
  • Resourceful and able to adapt quickly to changing priorities and deadlines.
  • Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English.
  • No Education or Experience Required.

Essential Physical Requirements

  • Prolonged periods (at least two consecutive hours) of standing/walking around the store or department.
  • Frequent use of computers and handheld electronic equipment.
  • Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders, and color vision.
  • Lifting and moving items weighing up to 50 lbs.

About Macy‘s

Now is an exciting time for a Macy‘s career as we continue to focus on creating exciting and memorable experiences for every Macy‘s customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy‘s colleagues and customers.

Bring your creativity, energy and ideas to the Macy‘s team - Apply Today

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