Social Worker

4 days ago

Concord, United States City of Concord Full time


Description

Looking for a career that is purpose driven and positively impacts society and your community? Consider joining the Police Department in the Capital City of Concord, New Hampshire (Pop: 44,000), a classic New England city and one of the finest communities in the country. The city has been recognized nationally for its vitality and economic strength and offers an exceptional quality of life. This year it earned 6th place in ‘State Capitals to Live In‘ by SmartAsset (#4 in 2021 and #4 in 2020). It has also been recognized by Money Magazine as a best place to retire. Located in the heart of the Merrimack River Valley with four rivers running through, Concord is full of beautiful scenery and is the fastest growing city in the state. It enjoys close proximity to Boston, the Lakes Region, the White Mountains and the Atlantic Ocean - all within an hour‘s drive. Recreational opportunities can be found in its vast swaths of public conservation lands or at its 27 neighborhood parks, ice arena and two golf courses (one public and one private). The downtown is revitalized and vibrant and the city boasts a wide variety of cultural facilities including live performance theaters, museums, and art galleries. The City has the lowest violent crime rate among the 50 state capitals, and was recently acknowledged as having the best drinking water in the state. All of the preceding, recognize Concord‘s uniqueness, yet are only a sampling of why it is one of the most livable small cities and best loved areas in the nation The city has been consistently ranked among the nation‘s top micropolitan economies, and is home to one of the finest health care networks north of Boston.

The City of Concord is currently seeking an Outreach Social Worker who can engage with individuals and families in our community by providing case management around many of the social needs affecting our city: access to safe shelter, substance use disorder, treatment, mental health resources and more.


Works closely with police officers, other city staff, community mental health agencies, school departments, recovery centers and other social service agencies to provide follow up and referral services for individuals and families in need. Provides support to individuals and families through the provision of case management, beginning at time of initial intake through referral.


You and your family would have the benefit of:

  • Medical, Dental, Vision, Life & Disability
  • Paid Time Off (PTO) - Annual and Sick
  • 13 Paid Holidays, as well as a Floating Holiday on election years
  • NHRS Pension Plan
  • 457 Investment Opportunities
  • Tuition Reimbursement
  • Federal student loan forgiveness eligibility and student loan repayment for qualifying positions
  • Wellness Program: Wellness program with incentives for participation, reimbursement program for fitness related activities and classes.
We are proud to be a NH Veteran-Friendly Business.
Check us out on your favorite social media:

Twitter: Concord NH Police Department (@ConcordPolice) / Twitter

Facebook: Concord, NH Police Facebook Instagram: Concord, NH Police Instagram
APPLICATION INSTRUCTIONS:

Continuous review and selection process.
A City Application is required. Applications may be completed online at www.concordnh.gov. For more information on applying, please call the Human Resources Department at (voice) or TTY at or 7-1-1.

Job Summary

Works alongside a police social worker supervisor, police officers, other city staff and community organizations to assure adequate referral delivery to families and individuals. Provides support to individuals and families through the provision of outreach, case management and connection to community resources and supports. Facilitates the department‘s Adverse Childhood Experiences Response Team (ACERT) program to include initial outreach, deployments to families, data collection and maintains active partnerships with referral partners.


Examples of Duties

Provides referral services to individuals and families in need; including, but not limited to, housing assistance programs, mental health and substance use disorder treatment, and assistance eligible DHHS programs.

Fosters resource connections between identified parties in need of assistance and the community organizations best equipped to provide resource access through the facilitation of meetings and warm handoffs. Organizations may include community mental health centers, recovery networks, public assistance programs, local and district departments of education, as well as other local community entities matched to the uniquely identified individual and family needs.

Develops and maintains an extensive network of knowledge and community partnerships relative to local service agencies and other support systems available to the public in the City of Concord and Merrimack County.

Participates in monitoring of department databases for service eligible criminal and non-criminal incidents. Service eligible incidents include domestic disturbances, drug overdoses, welfare checks, mental health incidents, suicide attempts, death investigations, etc. in order to refer the involved parties to appropriate assistance.

Facilitates and coordinates the ACERT for the city of Concord. This will include routine review of police logs and conversations with police officers to identify those families eligible for services. Will track this information in an organized fashion.

As the ACERT coordinator, will manage all communication relative to deployments with department staff and community partners. This includes coordinating a pre-deployment teaming with identified community partners.

Schedule deployments into the community with ACERT team members. Conducts timely follow up after deployments to assure delivery of any preferred services or referrals.

Will be responsible for maintaining resources and handouts relative to ACERT.

Collaborates with school resource officers, school guidance counselors and school social workers, as appropriate, relative to community incidents involving children enrolled within the local school system.

Actively maintains databases, records or files in accordance with agency, state, and federal confidentiality standards.

Provides case management input to other department staff members, as needed.

Maintains and enhances professional knowledge, skills, and development by attending seminars and training programs.

Performs other related duties as assigned


Typical Qualifications

Education and Experience:

Bachelor‘s degree in Social Work, Criminal Justice, Psychology or other social science related field with a minimum of three years of related experience.

Prior home visiting experience preferred.

Any combination of education, training and experience which provides the knowledge, skills and abilities required for the job.

Experience working collaboratively with public safety organizations is preferred but not required.


Supplemental Information

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of:

Knowledge of local social service organizations that provide assistance to individuals and families in need.

Modern office methods, procedures, equipment, business letter writing, and standard record keeping techniques.

Confidentiality protocols as they relate to licensure, individuals, situations and documents.

Skill in:

Sufficient computer skills to perform the documentary functions of the position.

Assessing and evaluating individualized situations.

Superior communication skills, both verbally and in writing, to successfully interact with a wide variety of individuals.

Ability to gain confidence and trust of person with whom they interact.

Mental and Physical Abilities to:

Exercise good judgment in evaluating situations and in making decisions.

Organize and maintain documents and records so as to be safe, clean, and readily retrievable.

Interpret departmental policy, procedures, and guidelines.

Deal effectively with psychological and environmental problems arising in connection with case work, especially involving emotionally charged situations with individuals who have experienced trauma.

Establish rapport with individuals and social service organizations.

Deal effectively with other agencies, employees, and the members of the public.

Self-motivated and capable of working independently.

Solve practical problems and interact with a variety of individuals in various unique situations.

Perform duties while sitting at a desk.

Working Conditions:

Work is conducted both in the office and the community. Incumbent will be expected to conduct home visits through ACERT deployments and additional community-based visits as needed.

As a civilian employee, will be provided available safety equipment to support community work.

The employee may be exposed to noise.



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