Technology Specialist

2 weeks ago

Los Angeles, United States Compass Group Full time
Levy Sector

Position Title: [[title

Pay Range: $25.00 to $25.00

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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We‘re hiring Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: who-we-are/

Job Summary

As leader in the hospitality industry, Levy is seeking a Venue Technology Specialist to join our team. This position will primarily support Crypto.com Arena but may support other venues in the Los Angeles area as needed. The Venue Technology Specialist will support the Point-of-Sale system in addition to other technology systems. This is a part-time, hourly position based on event schedules, with some non-event days as needed.

Ensuring all systems are working properly and efficiently is critical to the success of our overall operations. We are looking for someone who has great attention to detail, knowledge and understanding of the role technology plays in our industry; who is obsessed with solving problems and thrives in a fast-paced environment; who desires to learn quickly and grow their career.

This position will report to the Area Technology Manager.

Long Description

Day in the Life (includes, but not limited to):

  • Develop hands-on, in-depth knowledge of products to maintain full operational status
  • Ensure point of sale and other supporting systems are ready for each event
  • Prioritize and respond to event day support calls
  • Troubleshoot device connectivity and other issues
  • Install, move or replace hardware as needed
  • Assist in the implementation of system installations, upgrades, and maintenance
  • Communicate issues and resolution progress to relevant location parties as needed
  • Prioritize issues and escalate to Area Manager or Regional Management as necessary
  • Document all technical issues with troubleshooting steps and status or resolution
  • Provide an event recap after each event including issues and status
  • Other tasks as assigned
Long Description

What You Bring to the Table

  • Proven experience configuring, maintaining and supporting technology systems.
  • Working knowledge of networking including firewalls, switching, and wireless technology
  • Effective problem solver with strong attention to detail.
  • High-energy, self-motivated, action oriented, positive and humble attitude, flexible, hard-working, high level of integrity.
  • Hospitality industry experience
  • Experience with Point-of-Sale systems is a plus
Long Description

Schedule & Travel

  • Ability to work long shifts
  • Ability to work nights, weekends, and holidays
  • Travel to other Los Angeles properties as needed

Apply to Levy today

Levy is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

  • Instapay (early access to your wages) and high interest savings both through the EVEN app
  • Associate Shopping Program
  • Health and Wellness Program
  • Discount Marketplace
  • Employee Assistance Program

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

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