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Program Specialist

4 months ago


Lexington, United States Veterans Health Administration Full time

Summary

The Program Specialist, as an extension of the Chief of Social Work, assists and supports the Chief of Social Work, Administrative Officer and service managers in daily administrative functions, outcomes management, performance measures, and logistics/supply management.

Duties

The incumbent provides a variety of services essential to the direction, operation, and functioning of Social Work Service, the contracted Community Nursing Homes, and State Veteran Homes programs. The incumbent independently plans and carries out all assigned projects inaccordance with pre-established deadlines and agency policies. The Program Specialist reports directly to the Chief of Social Work. The position has the responsibility and is accountable for all the administrative activities in support of their assigned programs. This position functions in a highly affiliated, two-division medical center and outpatient clinics. The diverse nature and magnitude of these activities result in duties and responsibilities that are difficult, complex, and highly variable.

Major Duties will include but not limited to: Plans and conducts special projects or studies to analyze, evaluate, and provide recommendations on administrative issues. Utilizes excel spreadsheets, PowerPoint, and other computer software to capture pertinent data necessary for data tracking to monitor program growth. Provides administrative support on HR related documents. Monitors performance, enforces the direction of the supervisor and ensures deadlines are met along with reports and initiatives. Provides guidance to staff members to include changes in policies and procedures; distributing and balancing workload; maintaining employee work schedules; orienting and providing on-the-job training for new and current employees: ensuring all training requirements are met. Monitors workload and establishes priorities and identifies coding errors. Manages and/or prepares responses to correspondence for the organization. Organize reports for presentation and record minutes for meetings. Acts as a liaison with persons and/or groups within and outside of the organization. Collects data from a variety of sources, compiles statistics, and uses analytical techniques to measure and improve program effectiveness and/or productivity. Conducts a detailed analysis of complex functions and work processes; interprets results and makes recommendations for program change and improvement. Monitors, coordinates and tracks personnel actions and maintains files and documents on all actions. Other duties as assigned. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday-Friday 8:00 . - 4:30 .
Virtual: This is not a virtual position.
Position Description/PD#: Program Specialist (Social Work Service) / PD305150 and PD30516
Relocation/Recruitment Incentives: Not Authorized.
Critical Skills Incentive (CSI): Not Approved.
Permanent Change of Station (PCS): Not Authorized.
Financial Disclosure Report: Not required